Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
WDBVXC0040HWT-NESN
SKU:
5990204
Your price for this item is $159.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4 out of 5 stars with 1469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,469 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    It's a little pricey but worth it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this hard drive for a company server and it works with no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fancy new NAS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace my old WD MyBookLive. A lot cleaner interface but with a bit of a learning curve to get it to do all the stuff my previous NAS drive did, like being a DLNA server.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Wow. Love this product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Access any movie, document, family photos saved on the hard drive back at home from anywhere I’m at

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Family Storage Device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My entire house has been using this for backup for all of our devices. (Computers, Phones, and even Consoles) Seamlessly connects to all of your devices at home and makes backing up content seamless. You can access all you information stored on it from anywhere in the world as long as you have internet. If you have a family that wants to all use the drive then your looking in the right place, the drive will automatically split all your families data so you can only access your information. It is a great Hard drive that has been engineered for all the families out there!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hard to set up with wifi however once connected works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that I can access files from anywhere and upload files from anywhere. Only issue is trying to get videos to come up on TV from laptop or tablet. Seems to be spool for ever.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Limited by Software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is great, and works perfectly for home purposes, especially with Apple's Time Machine. However, if you are looking for a Dropbox like experience, look else where. The My Cloud website and application is not the easiest to use. To this day, I cannot even share files directly with another person like you would on Dropbox, despite them having the MyCloud app installed on their phones and Macs. There is simply no way for my folder to show up within their app. Hardware side Western Digital definitely got it, but the software is unfortunate.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Solid!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very solid cloud storage. Great if you don’t want to pay monthly subscriptions for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and use.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. I back up my phone, desktop computer, and laptop computer all to this device. I also use it for storage of things I really don't want to lose, but don't want to have to rely on Internet access for. My only regret was not spending a bit more to get more capacity. I didn't know I'd use it so much.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Your Own Cloud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great network drive. Easy to use. Personal cloud space with no fees.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good cloud hard drive could be faster. It does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External memory

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to set up, I transfer all my pictures from my phone to my external drive in 1 hour. Fast and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great device. The western digital my Cloud device is a must have. Simple to setup and ease of use is A1.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect to get rid of icloud

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for backing up an entire household’s pics and videos. Plus you can either hide or make everyone’s files private or public.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD Cloud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup but transfer from my old one took a long time. Not to bad though.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Gift for relative that lost all thier pictures

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for relative that lost all thier pictures / videos because USB cable was pulled and backup drive fell on floor ... good price and connection to expand

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Storage Option

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cloud hub is easy to setup and use across all your devices! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Get for Personal Cloud Storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cheap way to store your file in the cloud. The only issue is you have to download the files each time. You can’t edit them on the WDCloud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good backup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value on sale. It's nice to have a backup in the cloud. This product integrates well. Takes a little knowledge and patience to get everything integrated

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Memory backup personal cloud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item so we could have our own memory cloud it was highly talked up by the engineers at work can’t wait to get it up and running

    I would recommend this to a friend