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Customer Ratings & Reviews

Model:
WDBVXC0040HWT-NESN
SKU:
5990204
Your price for this item is $159.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4 out of 5 stars with 1469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,469 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Could

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems great so far. Easy to use. Have transferred about 9,000 photos. App said it has uses less than 1/3 tb

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great to consolidate pics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, my wife and I can share pics to it from our phones, freeing up space but keeping the priceless pics of our daughter

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GOOD HARD DRIVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUST GOT IT THIS PAST WEEKEND, HOOKED UP EASY. MESSED AROUND WITH THE CLOUD A LITTLE BIT, BUT SEEMS PRETTY STRAIT FORWARD. GOOD PRODUCT. FOR GOOD PRICE

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient option for accessing files.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Can access my files on multiple devices and from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Cloud device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to have the best of both worlds cloud and physical storage this is a great device to achieve that!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an okay hard drive. The fact that is online only for the setup and that it cannot have multiple users forced me to return it. If you are just backing up a computer or files it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding Storage Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the ease is spectacular for the overall use of this cloud device. Being able to drop files and pictures over the wifi using the app is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved what i bought, i wish i could have bought the RAID version of this drive. Very easy to use and good processing capabilities with nice features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy set up

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup instructions and now i can just upload my pictures from all of my gadgets into this .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    difficulties

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to connect to pc when it doesn't come w a cable. bad thing is you cant upload more than 20 files at a time to the hard drive on the app.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is has good storage and I really like they app,, you can just dump all The photos from your phone to your app

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Backup and storage

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little treasure is a great investment. Back up everything and able to share without having any hassle

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Under evaluation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to replace my Seagate Central. The disc works as said but intermittently I have had slow downs with transfer rate. When installed, it opens a Public network connection that is pretty much useless. Use the mapped drive it creates instead. Plex has been challenging to work with. Even with DLNA enabled it took days to sync up my media. And it always asks for premium subscription. What’s that nonsense. The drive just got updated and seems to be better since. Will see how it goes or it may end up back to the store.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My Cloud Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my old 3tb plain cloud as it was full of pics and other info couldnt fit anymore files.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably good product, but slow in transferring large files. Not much readily available support on setup and questions.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I mentioned in a previous review of WD HDs, this one while it is only 4 gigs lets me backup my portable in any room in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 4 people in our house on computers, this has been a great way to back things up. Easy to set up and I can even access files through my phone.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Run, Don't Walk, Away From This!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item to have control over my personal data, but I still do not. Even thought the device sits in your home, your authentication must travel through WD's web servers. They recently had a ransomware attack and was locked out of my data for over a week. Also, unreliable and slow when not locked out. Creates lot's of garbage, gibberish files.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Accessible Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large drive with plenty of space for family pictures, videos, you name it. Accessible from anywhere. Great purchase decision!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic but, easy breezy to install and efficient to the max. Works great and offers great security

    I would recommend this to a friend