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Customer Ratings & Reviews

Model:
WDBVXC0040HWT-NESN
SKU:
5990204
Your price for this item is $159.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4 out of 5 stars with 1469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,469 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. This nas drive is awesome. Just plug it into a router and boom, you can access the files from anywhere

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD cloud drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tends to cut out periodically when accessing drive to play music or videos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up and operation with Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but it does not have the security features I expect of a NAS. Everyone has guest access instead of requiring a password for each, and it is not encrypted.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Best Photo storage for the cloud

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend to use with storing all your photos from your phone when you run out of space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup, just a bit pricy so you get what you pay.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    BEST ICLOUD STORAGE BY FAR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS BY FAR THE BEST APPLE ICLOUD SUBSTITUTE WITHOUT ANY HEADACHES OF BEING FULL.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup able to transfer from old mycloud simply

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a lot of memory.... can store pretty much anything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The platform needs some work it’s more complicated than the previous version, adding users and sharing folders it’s not so user friendly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Western Digital Rip Off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unreliable. Mine failed after 16 months. Lost EVERYTHING!

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi GaryR, We're sorry to hear that the drive did not meet your expectations. That's certainly not the experience we aim for. We understand how frustrating that can be. If your product is still under warranty, we would like the chance to make it right. Please reach out to our support team by opening a ticket at (https://support-en.wd.com/app/askweb) so we can look into it and explore a possible replacement (if needed) or a solution for you. WDConnections

  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've already had to reset it. I believe it works best with a computer running windows. Takes a minute to backup photos from Android. It do get the job done though. Would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Transparent Easy iCloud Backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced another cloud storage device that just died.. Easy to set up.. Barely know its there.. Just the way I like.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Returned it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work that well, not compatible with my older system, running 2008 server.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    my cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its like having your own personal cloud that all your pics upload to without you having to do it manually

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Cloud Home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and convenient, in the privacy of your own home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Weird noises

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to work well enough but when the drive spins down there's a very strange squeak that is rather disconcerting. Keeping this backed up on other drives as well just to be safe. Also, the new web interface is atrocious but at least you can get around using it still.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Item for DLNA music and storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a MyCloud 4TB unit but you need to be on the Internet and connected to Western Digital for that to work. So I returned it. I don't expose my unit to the Internet. So for a private cloud, you need WD My Cloud Extra2 Ultra, not MyCloud. My previous MyCloud unit was private and/or public; but Western Digital has moved private cloud items up to a higher price point.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD FOR SMALL OFFICE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent choice for a small office, but it doesn't have the features of the top model. Overall, a good choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Cloud Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the My Cloud. It is important to remember to only use the power cord designed for it, otherwise, it will ruin your device.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Love the iCloud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up could not be easier and the App integrates seamlessly.

    I would recommend this to a friend