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Customer Ratings & Reviews

Model:
WDBVXC0040HWT-NESN
SKU:
5990204
Your price for this item is $159.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4 out of 5 stars with 1469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,469 reviews
  • Rated 4 out of 5 stars

    WD cloud drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tends to cut out periodically when accessing drive to play music or videos.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Best Photo storage for the cloud

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend to use with storing all your photos from your phone when you run out of space.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I wouldn't buy it again. Not as easy as I hoped

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because I thought it would be cheaper and easier than iCloud. Syncing is easy enough, and it's pretty fast, but I've had some issues. It tends to remake the same folder, so now I have multiple copies of thousands of photos. Also, it gets VERY hot, so I've had to move it around in the server cabinet in fear of it overheating. They have sent out a few emails saying they are phasing out desktop support, so hopefully mobile transfer sticks around

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good useful product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product and very useful. Easy setup and access.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The platform needs some work it’s more complicated than the previous version, adding users and sharing folders it’s not so user friendly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    BEST ICLOUD STORAGE BY FAR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS BY FAR THE BEST APPLE ICLOUD SUBSTITUTE WITHOUT ANY HEADACHES OF BEING FULL.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Transparent Easy iCloud Backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced another cloud storage device that just died.. Easy to set up.. Barely know its there.. Just the way I like.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup, just a bit pricy so you get what you pay.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    my cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its like having your own personal cloud that all your pics upload to without you having to do it manually

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    Returned it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work that well, not compatible with my older system, running 2008 server.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a lot of memory.... can store pretty much anything

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup able to transfer from old mycloud simply

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Item for DLNA music and storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a MyCloud 4TB unit but you need to be on the Internet and connected to Western Digital for that to work. So I returned it. I don't expose my unit to the Internet. So for a private cloud, you need WD My Cloud Extra2 Ultra, not MyCloud. My previous MyCloud unit was private and/or public; but Western Digital has moved private cloud items up to a higher price point.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My Cloud Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the My Cloud. It is important to remember to only use the power cord designed for it, otherwise, it will ruin your device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD FOR SMALL OFFICE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent choice for a small office, but it doesn't have the features of the top model. Overall, a good choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for personal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good to be able to access your data on the go. It does duplicate your backed up photos several times for some reason which I find really annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Cloud Home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and convenient, in the privacy of your own home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great size, easy to setup, perfect to save your pictures, videos and documents and etc.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works but not great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD has gone downhill these past few years. Their products have become less customizable and now I will no longer use them. I did use this at work for a while and because of the changes to their OS I can no longer use in the manner in which I need. It will work for most home users. The drive quality has also declined as WD drives are crashing more and more on me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Easy setup. Wish the transfer speeds were better, but the reliability is worth it.

    I would recommend this to a friend