Customer Ratings & Reviews
- Model:
- WDBVXC0040HWT-NESN
- |
- SKU:
- 5990204
Customer reviews
Rating 4 out of 5 stars with 1469 reviews
(1,469 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. This nas drive is awesome. Just plug it into a router and boom, you can access the files from anywhere
I would recommend this to a friend Rated 4 out of 5 stars
WD cloud drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tends to cut out periodically when accessing drive to play music or videos.
I would recommend this to a friendRated 4 out of 5 stars
Easy set up and operation with Mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but it does not have the security features I expect of a NAS. Everyone has guest access instead of requiring a password for each, and it is not encrypted.
No, I would not recommend this to a friend- Pros mentioned:Storage
Rated 5 out of 5 stars
Best Photo storage for the cloud
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend to use with storing all your photos from your phone when you run out of space.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to use
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and setup, just a bit pricy so you get what you pay.
I would recommend this to a friend - Pros mentioned:Storage
Rated 5 out of 5 stars
BEST ICLOUD STORAGE BY FAR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS IS BY FAR THE BEST APPLE ICLOUD SUBSTITUTE WITHOUT ANY HEADACHES OF BEING FULL.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Simple use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup able to transfer from old mycloud simply
I would recommend this to a friend - Pros mentioned:Storage
Rated 5 out of 5 stars
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Holds a lot of memory.... can store pretty much anything
I would recommend this to a friend Rated 4 out of 5 stars
It’s good not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The platform needs some work it’s more complicated than the previous version, adding users and sharing folders it’s not so user friendly.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
Western Digital Rip Off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unreliable. Mine failed after 16 months. Lost EVERYTHING!
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi GaryR, We're sorry to hear that the drive did not meet your expectations. That's certainly not the experience we aim for. We understand how frustrating that can be. If your product is still under warranty, we would like the chance to make it right. Please reach out to our support team by opening a ticket at (https://support-en.wd.com/app/askweb) so we can look into it and explore a possible replacement (if needed) or a solution for you.
Rated 3 out of 5 stars
Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've already had to reset it. I believe it works best with a computer running windows. Takes a minute to backup photos from Android. It do get the job done though. Would recommend it.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Transparent Easy iCloud Backups
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced another cloud storage device that just died.. Easy to set up.. Barely know its there.. Just the way I like.
I would recommend this to a friend - Cons mentioned:Reliability
Rated 3 out of 5 stars
Returned it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work that well, not compatible with my older system, running 2008 server.
No, I would not recommend this to a friend - Pros mentioned:Storage
Rated 5 out of 5 stars
my cloud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its like having your own personal cloud that all your pics upload to without you having to do it manually
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
My Cloud Home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy and convenient, in the privacy of your own home.
I would recommend this to a friend Rated 3 out of 5 stars
Weird noises
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to work well enough but when the drive spins down there's a very strange squeak that is rather disconcerting. Keeping this backed up on other drives as well just to be safe. Also, the new web interface is atrocious but at least you can get around using it still.
No, I would not recommend this to a friendRated 3 out of 5 stars
Great Item for DLNA music and storage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased a MyCloud 4TB unit but you need to be on the Internet and connected to Western Digital for that to work. So I returned it. I don't expose my unit to the Internet. So for a private cloud, you need WD My Cloud Extra2 Ultra, not MyCloud. My previous MyCloud unit was private and/or public; but Western Digital has moved private cloud items up to a higher price point.
No, I would not recommend this to a friendRated 4 out of 5 stars
GOOD FOR SMALL OFFICE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent choice for a small office, but it doesn't have the features of the top model. Overall, a good choice.
I would recommend this to a friendRated 4 out of 5 stars
My Cloud Replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the My Cloud. It is important to remember to only use the power cord designed for it, otherwise, it will ruin your device.
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Love the iCloud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up could not be easier and the App integrates seamlessly.
I would recommend this to a friend

















