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Customer Ratings & Reviews

Model:
WDBVXC0040HWT-NESN
SKU:
5990204
Your price for this item is $159.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4 out of 5 stars with 1469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,469 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Love the iCloud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up could not be easier and the App integrates seamlessly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Weird noises

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to work well enough but when the drive spins down there's a very strange squeak that is rather disconcerting. Keeping this backed up on other drives as well just to be safe. Also, the new web interface is atrocious but at least you can get around using it still.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine a bit confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to wk fine.. I have mainly used the cloud the soft ware for th box confuses me... it is probably more “me” issue than the product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good for backup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is spacious enough for backing up several computers. And does it through the network.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I thought it would be.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does good with Plex. Don't expect direct file share access. Not possible. All file transfers are done with the app giving you a mapped drive letter. Direct access would be a plus and not able to assign a static IP would give it 5 stars. Just to note - This is just a review of the device. Not a reflection of BestBuy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked fine for accessing through the MacOS finder

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the device worked as expected for the accessing/storing files, the purpose of the purchase was to use with Time Machine. That was an utter failure. One laptop never had a successful backup and the other one would complete and a day later start over. This was over a two week period. The product was returned

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to friends and family easy to use and save for home and mobile

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    so easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a network up and running in minutes. Great solution for a home NAS. Setup was simple.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    really great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this this product bought and works perfect for my needs upload all my documents and access them from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Cloud Home is an improvement on the my cloud it is a simple product to setup and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy peezy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would 100% recommend this. It's super easy to set up and access from your computer and phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    First wireless hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to back up data and this product had a good price point and was easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed, Affordable, fast and very VERY easy to set up. I was up and running in 10 minutes!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Small foot print

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added drive space to my Mac, setup was easy and it has been working great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cloud strage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and run right away on multiple computers so that I have my files where ever i go.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've already had to reset it. I believe it works best with a computer running windows. Takes a minute to backup photos from Android. It do get the job done though. Would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple to set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this, makes it easy to save and share pictures with family and friends!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice NAS for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this NAS drive. Very convenient to use and store all my docs/pics/videos on the go. Just need internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learnjng

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to use for someone newer to Mac products and how the cloud works when it comes to transferring photos from older computer to cloud

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Storing documents photos easy access to your network. Much easier than accessing through ICloud

    I would recommend this to a friend