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Customer Ratings & Reviews

Model:
WDBVXC0040HWT-NESN
SKU:
5990204
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Customer reviews

Rating 4 out of 5 stars with 1468 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,468 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great machine use it for work and home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we now use this for all our offices and home. it easy to install and understand

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup back up all your media, play it on plex or alexa. Backup for phones media.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overloads Network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a corrupted drive. I purchased the Personal Cloud to transfer the files to. Days later, the Geek Squad called & advised that they needed another drive to transfer to first, due to the corruption. Had I known this I would have not bought the cloud at this time. I took the cloud home, & when it was on my network, the cloud overloaded the network. Now, I'll have to get the Geek Squad to help me install it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My experience with My Cloud Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Has everything you need to back up your data.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works well as a cloud within your home or office. Easy set up. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Covers our requirements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and holds allot of pictures and videos. Worth the price and easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cloud/harddrive

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple way to control what is shared and who to share with from anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item , great price. Real convenience for the whole family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use over the air HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. The website and app works just like any cloud based program will

    I would recommend this to a friend
  • Pros mentioned:
    Remote access

    Rated 5 out of 5 stars

    cloud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great connected it to my router and can access it remotely

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great storage capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek design. I like the white color. I have adequate storage in the mycloud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it's supposed too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble setting up Plex at first, but once I got it setup and working it has worked flawlessly. HD is quiet, but you can hear the HD if you're near it in a quiet room. Able to stream Plex to at least 2 TV's at the same time (that's all I've tried at once) and can still access files without causing any issues. Cloud access is a nice addition

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much plug and play. I had it up and running in minutes and can access my files remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, only hitch is it has to be on the primary network to be seen and setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good back up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little too slow trasnfer speed., overall good buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can’t back it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved our wd mybook live and it died without me doing a backup, so backup is the one thing I really wanted. I Love having the app to see data from anywhere. Simple setup and want to use it to store family photos, videos, important things but wd my cloud home has no way to back it self up! Back up tons of things to it, but don’t lose the originals because there is no way to backup the my cloud home.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've already had to reset it. I believe it works best with a computer running windows. Takes a minute to backup photos from Android. It do get the job done though. Would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect backup

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect network drive to backup photos/videos/etc.... setup is easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and use. Replaces my paid online subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Cloud was easy to set up and has plenty of apps to manage your data the way you want to.

    I would recommend this to a friend