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Customer Ratings & Reviews

Model:
WDBVXC0040HWT-NESN
SKU:
5990204
Your price for this item is $159.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4 out of 5 stars with 1469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,469 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems here. Easy to set up. Gives me access on my smartphone to all the files on my pc. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great machine use it for work and home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we now use this for all our offices and home. it easy to install and understand

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked just as I was hoping it would. It makes storing files in one location much easier!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item , great price. Real convenience for the whole family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good storage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for storage but not for accessibility of files. I cannot figure out how to access files transferred from a different computer on the same Wi-Fi. looks like they are saved on a partition only for that pc. so one pc cannot see what the other pc transferred to the wd.

    I would recommend this to a friend
  • Pros mentioned:
    Remote access

    Rated 5 out of 5 stars

    cloud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great connected it to my router and can access it remotely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAVE DATA SAFELY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have moved to a BIG storage hard drive for all my documents and pictures. I feel more comfortable using this data storage with my lap top as screen and access. It is not plugged in unless I am storing or accessing data or photos. BB did a great job moving all my data from my tower to my new hard drive...and I have my tower hard drive as back up. Donated the scrubbed tower to a kids computer donation center!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cloud/harddrive

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple way to control what is shared and who to share with from anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup back up all your media, play it on plex or alexa. Backup for phones media.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it's supposed too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble setting up Plex at first, but once I got it setup and working it has worked flawlessly. HD is quiet, but you can hear the HD if you're near it in a quiet room. Able to stream Plex to at least 2 TV's at the same time (that's all I've tried at once) and can still access files without causing any issues. Cloud access is a nice addition

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great way to save memories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great and easiest way to save all your memories and access it from anywhere in the world.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works well as a cloud within your home or office. Easy set up. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a starter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming it at a decent price ( bought on sale) it does the basic functionality of what i wanted. The upload speeds from outside your wifi is abysmal, but within wifi range it flies. Have multiple devices hooked up to it

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Covers our requirements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and holds allot of pictures and videos. Worth the price and easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Future proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. If you're thinking about a hard drive, this will be practical for many years to come.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overloads Network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a corrupted drive. I purchased the Personal Cloud to transfer the files to. Days later, the Geek Squad called & advised that they needed another drive to transfer to first, due to the corruption. Had I known this I would have not bought the cloud at this time. I took the cloud home, & when it was on my network, the cloud overloaded the network. Now, I'll have to get the Geek Squad to help me install it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and use. Replaces my paid online subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Wdvmy cloud home

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cloud storage device. It works great and never fails

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect backup

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect network drive to backup photos/videos/etc.... setup is easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use over the air HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. The website and app works just like any cloud based program will

    I would recommend this to a friend