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Customer Ratings & Reviews

Model:
WDBVXC0040HWT-NESN
SKU:
5990204
Your price for this item is $159.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4 out of 5 stars with 1469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,469 reviews
  • Rated 3 out of 5 stars

    Good for basic needs, slow performance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good option for starting out and wanting very basic features on an NAS. Im not a fan of the software you need to use for it. Also, while this is dependant on a lot of different things the speed of transfer is slow imo. Getting everything loaded the first time takes a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great storage capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek design. I like the white color. I have adequate storage in the mycloud

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, only hitch is it has to be on the primary network to be seen and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and seems reliabe so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a media cloud for the house. I'm able to stream to various devices and it's a nice backup drive as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much plug and play. I had it up and running in minutes and can access my files remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    4tb cloud storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD-my cloud home 4tb storage on cloud is perfect for my needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to share files between my many devices, works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to setup. Good quality. Works well easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product. Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is well built and easy to use. Ready to go out the box.

    I would recommend this to a friend
  • Pros mentioned:
    Remote access

    Rated 5 out of 5 stars

    Home Cloud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the family. No issues with connectivity.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Died. Quickly.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for less than 3 months before it died. It was great in the short window during which it worked. Had my macs backing up to it through time machine with no issue. First my laptop said it Hadn’t backed up in x days and the drive couldn’t be reached. Then I rebooted it and it never came back, taking my whole music collection with it. I could’ve gone to WD for a replacement but the damage was already done once I lost my music. I searched around and tried things I saw in forums (turns out to not be an uncommon problem) to no avail. It was the second and final time I’ll ever use a prepackaged NAS device.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Can’t back it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved our wd mybook live and it died without me doing a backup, so backup is the one thing I really wanted. I Love having the app to see data from anywhere. Simple setup and want to use it to store family photos, videos, important things but wd my cloud home has no way to back it self up! Back up tons of things to it, but don’t lose the originals because there is no way to backup the my cloud home.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for an external hard drive and this worked great, the plus is the 4TB

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Upgraded what I wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup to store my wife's photos and videos

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Cloud was easy to set up and has plenty of apps to manage your data the way you want to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Purchased to use as back up for my iMac.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and easy to configure and use. Basically set it and forget it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wish and a prayer that it is working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little challenging for the novice to set up and implement backup storage process

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cloud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should easy to set up. Would buy one again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy use storage with great accessibly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy use storage with great accessibly. It's a must have for people always on the move!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy-ish to setup and makes cloud uploading super easy!

    I would recommend this to a friend