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Customer Ratings & Reviews

Model:
WDBVXC0040HWT-NESN
SKU:
5990204
Your price for this item is $159.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4 out of 5 stars with 1469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,469 reviews
  • Rated 4 out of 5 stars

    overall good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good. it is fail safe so far. Make sure you are sure about the storage size u need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice unit with net access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement. Installed easily. Like web access. Wish you could grant/revoke access to individual folders

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be really nice if i can edit what I am sharing. Would be great if WD release new FW. So we get more control over it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product but a bit difficult to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Memory for the price is a good deal. Setup as a direct drive is simple. Wireless network setup has been a bit more dificult.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent device for remote access

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easily set up personal “cloud” that works very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ability to just wirelessly transfer files to this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HD actually worked for me. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found this backup HD easy to setup across multiple devices and platforms.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    product does what it is supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the software needs to be better optimized for both windows and Mac

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the buck!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and reliable Hard drive! Used this brand since 2007!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Very handy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great so far. I have a lot of photos and music to back up as yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Personal Cloud

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well . Had a bit of trouble connecting it to the network - have tech experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy access to your files.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having my very own cloud drive storage device to keep files on so I don't have to move a thumb drive from one computer to another, and I love having access to those files from my phone or tablet. Wish I had purchased this a long time ago.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slow Plex server transfer speeds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recommend this product if you're going to use it as a Plex server, you can't transcode, and if you're going to use it with Plex amp, you can expect about 5mb/s when streaming from it. If that's good enough for you for example if you have mp3 music files you'll be all set with 5mb/s.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No other option in this price range to setup a home backup system over WiFi. Having a ethernet port for backup makes it possible to connect directly to wifi router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Nas units for non experts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use home NAS unit. The app for the phone doesn't always connect but easy enough to use

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    The previews version is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first version the home cloud is better the software change a function

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Risky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like WD and after 8 days it was great. Very easy to use w the app however when it failed to connect to the WiFi via Ethernet cable, it went downhill. Called them and they said only way to possibly fix was to do a hard reset and loss all my pictures. There’s no way to extract the pictures. If it happens to fail and disconnect or doesn’t connect at all, you are at risk at losing your pictures. Started great, now I lost lots of family pictures. Maybe reconsider or look at others. The concept is nice but I’ll look for a brand that can have a solution to recover data should the only way to access it, WiFi, goes down. Best of luck

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact I own my cloud storage and don’t have to pay a monthly fee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Media Sever for Plex

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for the sole purpose of using it as a media server for Plex. The installation instructions were easy to follow and I had it set up in minutes. The only con is that it takes a lot of WiFi bandwidth during the transfer process unless you are savvy enough to know how to change LAN settings or are willing to purchase transfer cables.

    I would recommend this to a friend