Customer Ratings & Reviews

Memory for the price is a good deal. Setup as a direct drive is simple. Wireless network setup has been a bit more dificult.

Only way to upload files is via Windows app, not Linux friendly. Plex sever install does ok job for at home streaming of your videos. 1 stream seems all it can handle. No Ftp server installed so can not access files via Linux must use web interface.

I have found this backup HD easy to setup across multiple devices and platforms.

This was an easily set up personal “cloud” that works very well.

the software needs to be better optimized for both windows and Mac

It works great so far. I have a lot of photos and music to back up as yet.

I love the ability to just wirelessly transfer files to this.

Works well . Had a bit of trouble connecting it to the network - have tech experience.

The first version the home cloud is better the software change a function

Easy to use home NAS unit. The app for the phone doesn't always connect but easy enough to use

This HD actually worked for me. Very happy with it.

Quality and reliable Hard drive! Used this brand since 2007!

I don't recommend this product if you're going to use it as a Plex server, you can't transcode, and if you're going to use it with Plex amp, you can expect about 5mb/s when streaming from it. If that's good enough for you for example if you have mp3 music files you'll be all set with 5mb/s.

I really like WD and after 8 days it was great. Very easy to use w the app however when it failed to connect to the WiFi via Ethernet cable, it went downhill. Called them and they said only way to possibly fix was to do a hard reset and loss all my pictures. There’s no way to extract the pictures. If it happens to fail and disconnect or doesn’t connect at all, you are at risk at losing your pictures. Started great, now I lost lots of family pictures. Maybe reconsider or look at others. The concept is nice but I’ll look for a brand that can have a solution to recover data should the only way to access it, WiFi, goes down. Best of luck

I like the fact I own my cloud storage and don’t have to pay a monthly fee

I love having my very own cloud drive storage device to keep files on so I don't have to move a thumb drive from one computer to another, and I love having access to those files from my phone or tablet. Wish I had purchased this a long time ago.

I purchased this item for the sole purpose of using it as a media server for Plex. The installation instructions were easy to follow and I had it set up in minutes. The only con is that it takes a lot of WiFi bandwidth during the transfer process unless you are savvy enough to know how to change LAN settings or are willing to purchase transfer cables.

So my big brother recommended as an alternative to ICloud. So far I’m loving it.

Nice upgrade from the mybook live. Easy to use and extremly fast.

I have both a Mac & a PC laptop I am using to which this product says both will be compatible. I bought it for the cloud feature because I’m constantly on the road for work & need access from my home files. So far am not impressed with this product as I’m now out of town & can not access any of the files I need. But I can access files I don’t.