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Customer Ratings & Reviews

Model:
WDBVXC0040HWT-NESN
SKU:
5990204
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Customer reviews

Rating 4 out of 5 stars with 1468 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,468 reviews
  • Rated 3 out of 5 stars

    Not too bad but not worth it for me

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this for a backup drive for my pc. But its slow and when i map a networked drive my pc kicks it out whenever you lose internet service. I wish i bought a different on

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All pictures and videos upload easy and are easy to locate on the my cloud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good Product - once set up properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good features, and good security. However it could have been a little more flexible in usability.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    more than enough space

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has more than enough space for all your pics/files ETC

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup. Desktop app could be better. iOS app is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Backup Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I could use it to archive old files for my business so my desktop isn’t too bogged down. Setup was easy and I had everything I needed transferred over within an hour. My only gripe is that there is a noticeable lag when trying to use the search feature in the file explorer. Just one of the drawbacks of the cloud feature I suppose.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard To Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pretty good with computers and networking, But this was a 2 day challenge to get 6 computers to be able to back up to this wireless drive. It was at least very hard to get the computers to "Find" the device, Even harder to may the drives. This would be a far better device if it came with its own software instead of 3rd party apps for installation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy access to your files.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having my very own cloud drive storage device to keep files on so I don't have to move a thumb drive from one computer to another, and I love having access to those files from my phone or tablet. Wish I had purchased this a long time ago.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to set up and backs up my photos automatically

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cloud is great and helps us save all our photos and videos

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy on the device but the app could you some work as it’s not very intuitive at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cloud storage is easy to use and setup...organized all my pictures

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well as a backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works well as a network storage. It is advertised that it can support performing as a Plex server, however it does not have the power to use for streaming over the air programming. My HDHomerun device keeps buffering when using the drive as my Plex server. I no longer having issue after changing my Plex server to a laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great photo/video storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up right out of the box and extremely user friendly!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    very little computer knowledge required.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its. Okay. The hard drive works, I just wish that it didnt require WD software. Otherwise, it works fine. When you first start moving files to the Hard Drive, it will take some time. If you want a NAS and you do not have alot of computer knowledge, this drive is for you.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best cloud storage. Backup everything..

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    best personal cloud storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this! personal cloud storage for my mac and phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to connect with your home wi-if and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloaded on all my computers easily to centralize my files

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Hopefully I got a bad apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one of these about a month ago and before the pictures were uploaded about 3 hours in it just stopped working so I brought it back to the store and just started to upload process again and then so far so good

    I would recommend this to a friend