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Customer Ratings & Reviews

Model:
WDBVXC0040HWT-NESN
SKU:
5990204
Your price for this item is $159.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4 out of 5 stars with 1469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,469 reviews
  • Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy on the device but the app could you some work as it’s not very intuitive at all.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Hopefully I got a bad apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one of these about a month ago and before the pictures were uploaded about 3 hours in it just stopped working so I brought it back to the store and just started to upload process again and then so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best cloud storage. Backup everything..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cloud storage is easy to use and setup...organized all my pictures

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well as a backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works well as a network storage. It is advertised that it can support performing as a Plex server, however it does not have the power to use for streaming over the air programming. My HDHomerun device keeps buffering when using the drive as my Plex server. I no longer having issue after changing my Plex server to a laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to connect with your home wi-if and use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    best personal cloud storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this! personal cloud storage for my mac and phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great photo/video storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up right out of the box and extremely user friendly!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Data Beach, unsafe

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so I could access my system when I was at conferences away from home. It worked well for a month or so then there was a Huge data breach and the chaos that was unleashed was awful. Mine now sits in a corner unplugged, only to turn on when I need something off of it. Shameful!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloaded on all my computers easily to centralize my files

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for a backup drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value for it's size and features. I am replacing an older backup drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    MyCLOUD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond worth it as a parent. My wife and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great option for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for NAS based home backup for all your devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Cloud you own. No fees.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Easy to setup and use. Plenty of storage for all your pictures, videos, music and other files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great NAS backup hd

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice NAS backup hard drive. Replaced my time capsule that stopped working. WD support is great to work with. Backing great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Personal Cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy this at first primarily due to performance realized with other home cloud devices such as PoGo. WD my cloud home is an excellent device for a home/personal cloud. Streaming performance is excellent. I tried Plex server and its amazing. Used the invitee feature to create personal clouds for friends and family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used as a network drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to store files on my home network that I can access files from any device on the home network so that I don't have program files stored on it as it helps to avoid loss of data should I get a virus or something in any of the program files. I don't keep files I create on any computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product for a home. The only disadvatage is that it needs internet connection all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good alternative to paying for a backup sevice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect alternative to online storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than online storage. Easy to use . Works as advertised

    I would recommend this to a friend