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Customer Ratings & Reviews

Model:
WDBVXC0040HWT-NESN
SKU:
5990204
Your price for this item is $159.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4 out of 5 stars with 1469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,469 reviews
  • Rated 5 out of 5 stars

    This is a great way to back up your information

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great way to back up your cellphone pics wirelessly or the pics from your DSLR using a USB 3.0. You can also use wireless or Ethernet but, depending on the amount of data, it might take a while. You can program your backups using the software included, pretty straight forward.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could get Better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product i just wish I had NAS Capabilities

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    cloud for my work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent for my work and for storage my data. Goo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it so far, I was in Las Vegas and it was uploading my photos from over there, so far doing more than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a way to keep all my computers backed up, and found this great gadget, every day update my computer, my Ipad and also my phone, and also my family get to have their information well backed up

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is portable and has the storage that i needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for what it does!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great for what I need it for! Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 2 out of 5 stars

    Not what I had hoped for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems that it will easily save all your photos and videos off your smartphone but I was looking for a external hard drive to save all my files from each of my computers at the house over wifi. Definitely not what I was hoping for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice network drive!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my netgear that went bad. Only downfall is trying to map it with the IP Address, you can't on this model. I wish this would be an update with Firmware, and am still hoping. The Android app is awesome, and is great for backing up photos ETC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great utility and function but a bit over priced. Would recommend if on sale.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    White brick

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay until WD dropped support for it! It’s now a white brick sitting on the desk!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love this drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This NAS is awesome, I was talking to my Brother in law the other day about this versus running Plex on a PC, and this drive is on all the time where a PC will go to sleep and you have to wake it up to access the Plex server files. Great investment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product what its designed for thats the problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MYCloud from WD use to be an NAS drive that you didn't have to fool around with much. I just missed the fine print and lost a lot of flexibility in the changes from my old MYCLOUD that died a few days after warranty. Read up before buying fill like Windows ME all over again with the WD software.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Didnt do what I wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must be connected to your home wifi for this to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It just works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built a NAS Computer for my home and it became frustrating. This device replaced it and just works. It is my second one so far!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    In the end not worth the investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the product is the best "home" NAS for ease of use and setup the life of the product is not worth the investment. I had the previous generation and WD stopped supporting it earlier this year. So based on that timeline you need to replace the device about every 6-8 years. Speed slows like any piece of technology, cloud-based you do not have to worry about that occurring. Being a prime member I get photo storage for free, plus speed and filing is much faster than MyCloud

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works as if it was new! Would and do recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little difficult to get up and running

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a problem getting it to continue to automatically backup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set-up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to back-up my computer files so I can access to them anywhere. Just hook it up to the router, download the app, set-up the account and that's it. Now I can easily transfer my files safely to the hard drive. And I can get access to it from anywhere, where there is a wi-fi. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about losing my phone pics and it was too much hassle to keep backing up regularly. This was a great buy. I can easily backup my phone and laptop. I can easily share the files. Works great overall. I am satisfied with what I paid and what I got.

    I would recommend this to a friend