Customer Ratings & Reviews

Didn’t have the password set up like advertised but I figured it out

The product is working very well and as expected. Once set up it is very easy to use. I did need to have Geek Squad set it up. I am not very tech savvy.

My original apple Time Machine backup finally died, so I decided to give this product a try. It has worked flawlessly now for a year backing up a wired Mac and my MacBook. I'm very pleased

WD - My Cloud Home 4TB Personal Cloud - White... it is good quality for me.

Great hardware. The firmware is dependent on a connection from western digital, however the firmware can be flashed to install open media vault.

Seems to be a well put together product but was surprised to find you could not set up a share. If it had a share I would give it 5 stars. Depends on your use case but a share seems to be a pretty common useful feature this product is lacking.

This is decent cloud accessible backup. This is not NAS and shouldn't try to pretend it is. fine for occasional small files. If you actually want to use as a backup, don't plan to change anything often or it will bog down. I connected to this as a network drive and ugh...slows my explorer down to the point where the only thing I can do is restart my computer. There is nothing elegant about this. This is only designed for backups and the backups are slow. It's not designed as NAS and if you find work-arounds to let you use it as NAS, it will be slow as heck. And it's loud. Across the room, I can hear this 24/7 Save yourself. Get a real NAS solution, not this. The pro of this is that your data is available online from anywhere, which would be okay if it weren't just data backups. I only edit my primary copies of files, so this feature is useless for me. Great for people who want to backup and show off their photographs. Mostly useless for people looking for sharing files and folders through Network Accessible Storage.

Very good cloud storage device. Easy to setup and and reliable.

This purchase was necessary since Western Digital (WD) will no longer support remote access to the two devices I had purchased before. Brought it home and tired to set it up. Got the drive to connect to one OS device. But the drive could not be found by my laptop or any other device on my network. This renders the drive useless since back up to my lap top was the principal reason I had the drives to begin with. After working to get it to connect for over two hours, I returned it for a refund. Concerning WD in general, I have a PR 2100 that cost over $700 and have had issues with drive integrity - will not run tests or fails to complete so this is not an isolated problem to this drive. The best part is when I contacted WD and they would not replace under warrantee stating that device was nearing the end of it life time (it is less than two years old by the way) Now I have two Cloud devices that are useless to me and replacements will not work.

I bought a year ago and i was ok, but they being updated and every update they give less benefits of use

I have received great technical support to help with finer details of the My Cloud system.

Never had this problem with a drive: if you try to copy a folder from one drive that contains other folders onto this WD drive, all files within those enclosed folders WILL NOT NECESSARILY COPY! And you won't get a warning! I've tried using a different file copy program other than windows and same problem. Then the WD software crashed. Worst drive I've ever owned. I own other WD drives (including MyCloud) but this is my first and last My Cloud Home.

I am impressed with this WD device, it's very easy and safe to storage your data and accessible from any where even you can manage as many user to use this device to store and access the data, it's very convenient to use.

Easy to use and is working. Best Buy purchase was easy. I recommend both the vendor and the product.

One of the best purchases I have ever made. I use this drive to store all the digitized movies I have. It runs Plex server so no need for a separate PC. Has run great and the updated download and backup functionalities are awesome.

This works exactly as described. We were looking for a physical external hard drive that could easily and automatically back up photos and other items from our connected devices. Perfect for photo sharing from multiple devices.

WD MyCloud Home 4gb. Comes with easily installed applications. The main one being Plex Sever. Put your digital photos and movies on this device which can be shared on all wifi tv's in the house.

It’s very good product but his app must be better, but it’s ok.

bought this hard drive to auto backup my phones pictures and videos. ended up using additional features such as sharing private space with another family member and auto-backup for other cloud accounts such as Google drive and One drive.

“I think it’s very important to have a feedback loop, where you’re constantly thinking about what you’ve done and how you could be doing it better.” That is what the simple product meant to me. it is a great buy from best buy