Customer Ratings & Reviews

Compared to my older WD cloud this unit is awesome. Easy to pull down files from anywhere, 6 year old version was brutally slow. Easy to transfer all my data from old WD Cloud to this one.

Works great to back up iPhone....However.... It states that it is Time Machine compatible for Mac, but it was difficult to set up. Finding support on the internet was dismal as many of the support pages for WD My Cloud were either broken links or completely out of date information. To upload any files to the My Cloud from my MacBook had to be done through the Web page as a desktop app is no longer supported. The process was slow and unreliable for larger files. I spent 2 frustrating hours trying to connect it to my MacBook before I decided it would just be better to return it.

The ability to have an extra 4tb wirelessly connect To most of my devices has come in handy for a lot of things, I work with film, so not needing to carry around so many drives on me, has been really convenient

The WD My Cloud Home was an okay purchase, in my opinion, for its price. The software is a far bigger issue and needs to be addressed if this product as it is not extremely reliable.

The setup of the drive is pretty easy, but the software is kind of glitchy and I never could get the software to install on the laptop. The backup of picutres from the phone is pretty slow as well

Contrary to what some reviews stated, I found set up quick and easy. I enjoy the automatic Apple iOS device backups. I find it beneficial to access the drive anywhere I have internet access.

Works great, this was a replacement. Only glitch is I had to uninstall old software from previous mycloud storage when I loaded this onto the network on my updated MacBook Pro. After that, it works smoothly and quickly.

It was on sale for great price. I couldn't pass it up.

Bottom line - This product did not preform as advertised. It is supposed to Sync folders from your computer such that updates to either the main source file or the copy on My Cloud Home did not sync. Didn’t even try. Full backups using automated software completely failed. Yes, you can manually copy files to it but that is about all. Bottom line again, it is being returned to Best Buy.

WD usually treats me well so im expecting it to last awhile! Fast transfer speeds

Suppose to be seamless and save pictures. I have had pictures lost and not able to recover them. This was going to be a back up to saving pictures but I can’t trust it to save them. I wish I could return but am past my return period. I would give this zero stars.

Have been operating this personal cloud drive for a while and it works great. I use it to backup 3 computers and 2 smart phones. Plenty of space. It does require the WD app to make it recognizable to your computers

Although I was disappointed in the decision to drop support for my original MyCloud, the new MyCloud Home has some significant improvements including the "Do More" functions

I got tired of using one of my PC's as my Plex Server. This works perfectly fine for my needs.

I ended up returning this drive as I found it not as easy to set up as my previous cloud drive from WD.

I don't understand why people are giving it so many bad reviews, the app isn't great but it works well and it is really practical. There are better options but they are also much more expensive

Allows easy back up of files from anywhere in house without need for USB connected external drive.

Great product. I was contemplating between standalone or cloud. Glad I chose cloud, its almost double the price but the flexibility that it gives me to access my documents is great.

Best in class for quality and price. Works great. Would buy it again.

Got this so I can use it as a Plex server. What a waste of time! The OS is very bare bones and updates are provided by WD on a very infrequent basis. There is no way to manually update the Plex server. Stay away!