Customer Ratings & Reviews

Works well because I never have to think about it. I recommend for anyone looking for a wireless way to save information or for a Time Machine backup.

This is a very nice personal cloud. It makes sharing items within the house very convient. If you are working with various devices it makes moving from one to another very easy. I highly recommend this product

Had trouble getting it to sync with my wifi and devices at first. Tech support was not very much help. Once I got it its been good. It backs up automatically...easy to retrieve pics from anywhere.

This WD drive was very easy to hookup, it does the job I need from this drive. I connect it to a network switch and I can get my data from any of my PC's It is fast also. I like it and I will recommend it.

Hard drive worked for about 4 months then the unit stopped working. Following the steps on WD’s website I was unable to restore the hard drive.

I have uploaded large files that I need access too from time to time. I am able to access them on my mobile phone very easily as long as I have wireless service. I have also youse it to back up my devices.

I used this drive for 8 months. Then it failed. I was unable to recover any data myself. When using the WD tech support I was informed that they "do not charge for data recovery" and to submit a "Return Material Authorization". This is NOT what it sounds like. Upon receiving the drive they ERASE ALL DATA & send a "REFURBISHED" unit. I have since learned via other "support technicians" that WD does not offer any data recovery .... Hence why they "do not charge for it". They also do not do any type of reimbursement for data recovery. So If your drive fails.... You have to PAY to get YOUR DATA & get a USED unit back... LESS THAN 1 YEAR. SUPPORT WAS A JOKE! They constantly send you to page after page to read & self diagnose instead of actually helping. DO NOT BUY!!!

This a great drive for the money and it is wireless. Your own personal cloud. please note if you want to use it backups using Time Machine it cannot be used for anything else.

This My Cloud works great, I have bought a few for my clients. They all enjoy them. It comes with and App that works pretty good over all but could use some tweaks

Heed my warning. Hours wasted setting up and really hoped to have this machine meet expectations. Found out this isn’t compatible with my MacBook OS Catalina. This having already spent hours into the early morning backing up iPhone pics. That proved to be a complete waste of time. My network also reported an IP attack experience. Boxed up and returned the next day. Do not buy!!!

Works across all my devices i can draw soemthing on my ipad pro and imediatley pull it into a project on my desktop

Great for picking what pictures to send over to it. Haven’t mastered how to set appropriate folders and such so it’s a mess in that aspect but that’s probably operator error

I haven't actually used the one I purchased yet but, I have used this storage device before because we use it at our church for the A.V. team..... Can't wait to get mines open and have one at home for myself

The WD My Cloud is an excellent product for storing pictures, etc. but is a bit clunky when trying to share files. Ended up returning it because it was easier to use Microsoft OneDrive.

works well if you want a music service, iPhone backup and have your files available in a "personal cloud". Really poor when using it for time machine as time machine repeatedly fails.

Bought this need something to save files and photos to hard drive.

Working as expected. I lost my old MyCloud due a power surge. This one is better portected and works like a charm.

I bought this so that I could share files between our Mac and Windows computers. It works great and also gives a visual indication of whether we are connected to the internet through our provider.

Great cloud storage for home use. The connection is stable and haven't had any issues

Got this so I can use it as a Plex server. What a waste of time! The OS is very bare bones and updates are provided by WD on a very infrequent basis. There is no way to manually update the Plex server. Stay away!