Customer Ratings & Reviews

I have uploaded large files that I need access too from time to time. I am able to access them on my mobile phone very easily as long as I have wireless service. I have also youse it to back up my devices.

App on iPhone has technical issues with auto backup. Means not working. PC backup process fails every time using the device as mapped network drive. Write speed inconvenience even with wifi6 technology.

GS diagnosed the issue with my "new" backup. It no longer supports Apple. Bought another model and installed it with no issues.

Great for picking what pictures to send over to it. Haven’t mastered how to set appropriate folders and such so it’s a mess in that aspect but that’s probably operator error

Bought this in January this year. Just a few weeks ago I discovered that their coverage or whatever you wanna call it upon this mycloud stops this year, June or July I believe. That means being away from home, out of town, anywhere away from your home network, you will not have access to the my cloud anymore.  I don’t know if that makes me mad at the actual store, the manufacturer, or both.  when things are that close to being obsolete, they need to quit selling it for what it is supposed to be. 

I haven't actually used the one I purchased yet but, I have used this storage device before because we use it at our church for the A.V. team..... Can't wait to get mines open and have one at home for myself

works well if you want a music service, iPhone backup and have your files available in a "personal cloud". Really poor when using it for time machine as time machine repeatedly fails.

The WD My Cloud is an excellent product for storing pictures, etc. but is a bit clunky when trying to share files. Ended up returning it because it was easier to use Microsoft OneDrive.

I bought this so that I could share files between our Mac and Windows computers. It works great and also gives a visual indication of whether we are connected to the internet through our provider.

Worse HD , super sensitive on power rhis is my 3rd same WD and im super disappointed and of course all my data is lost !! But hold down not all because they offer data recovery plan $$$ ridiculous, this is the only WD i will not recommended, better is my clud , Not this one (my cloud HOME) the ild was mor easy and more feturing with you phone !!

This items was super aggravating to set up due to it being wireless i ended up returning it for a wired one

I bought this item as an upgrade to a MyCloud OS3. So far it performs as advertised.

Great little device for the family to backup devices on.

Would recommend for a cloud service without the subscription pricing.

Used for a backup for photos and files. Working as expected.

works great will recommend for home use works great

The product is a good one, my only complain is that you need a client installed locally to access

this is great. much better than iCloud. this is cheaper, more convenient and much more space.

I bought this today and I'm putting it right back in the box and returning it. It is NOT a NAS device. It is a personal storage device. Each user has their own private storage, which wouldn't be bad if you could share it. You can send a share link to other users and they can view the files (or just pictures) on their mobile device. But NOT on PCs. The only way to view shares on a PC is with a browser. So its only possible use case is as a phone backup with very occasional picture sharing but only between phones. After running into these problems, I found several threads on the WD community site of people complaining about this same problem and WD reps saying they were working on it - over a year ago. The most recent "update", according to the community site, was to remove the Family folder which would have been the only useful feature. The next "update" will likely remove WD Discovery which is the only way to access the drive on a PC.

I was very surprised. Did what I wanted and more. So much more versatile and useful for a developer than the apple cloud I was using before