Customer Ratings & Reviews
- Model:
- WDBVXC0040HWT-NESN
- SKU:
- 5990204
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.
This summary was generated by AI based on customer reviews.
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a great server for a small business. Good value.
I would recommend this to a friendGreat Network Storage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for network storage. Beware this only has a network RJ45 port, no USB port to use with your computer directly. The USB port is for importing files from USB drives only.
I would recommend this to a friendGreat data storage, best cloud service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgrade from my old WD Cloud to this, and I very happy to have done it. This new one is a lot faster, better app management and easy connection to it. The apps that can be added are a plus.
I would recommend this to a friendGreat way to keep files available anywhere!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device has been great for keeping files handy within my own network, and the ability to access those files from my devices using the recommended app and Plex is a great addition.
I would recommend this to a friend2nd one stopped working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased July 17, 2024. Defective. Returned and replaced on July 20, 2024. Now, August 2025, the replacement has stopped working. Sadly, WD is usually pretty good to me, but this cloud HD has been difficult.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi WHYFi, We're sorry to hear that the drive did not meet your expectations. That's certainly not the experience we aim for. We understand how frustrating that can be. If your product is still under warranty, we would like the chance to make it right. Please reach out to our support team by opening a ticket at (https://support-en.wd.com/app/askweb) so we can look into it and explore a possible replacement (if needed) or a solution for you.
better than iCloud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is great. much better than iCloud. this is cheaper, more convenient and much more space.
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took a little bit to figure out the Plex feature and move my library, but after a while it’s oretty seemless. I don’t mind the cloud access. It does have a public folder that can shared with.
I would recommend this to a friendgood device-poor instructions for set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal, but poor instructions. It did work after going on line and installing it twice. Should have had instructions in the box///
I would recommend this to a friendreplace previous model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had to upgrade because support of old one was ending. not expecting any problems because old one worked very well
I would recommend this to a friendExpected more. It does not "plug & play"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was led to believe that this would work right out of the box. It does not. One has to do a lot work to figure out how to make it useful. The company's help is USELESS.
No, I would not recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend for a cloud service without the subscription pricing.
I would recommend this to a friendCPU Storage
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used for a backup for photos and files. Working as expected.
I would recommend this to a friendWorks fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice having your own cloud that you don't pay monthly for. Every now and then it stops auto backup and you have to unplug and reconnect the ethernet cable but that's all.
I would recommend this to a friendGood all-round back-up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this all the time to automatically back up photos on my phone as well as a Time Machine backup. I'm currently running Plex media server on it as well and it runs great!
I would recommend this to a friendEasy to setup with a very user friendly interface
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was easy to setup and the user interface was very user-friendly.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little device for the family to backup devices on.
I would recommend this to a friendWD - My Cloud Home 4TB Personal Cloud - White
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great will recommend for home use works great
I would recommend this to a friendGreat idea love it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this for a while now we use it to back up photos and videos from all over the country. It's like having a server at home.
I would recommend this to a friendGreat home cloud!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was extremely easy to set up and works flawlessly with my IPhone 12 Pro Max. It automatically backs up all my photos into one spot.
I would recommend this to a friendperfect if you take photos
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.should have gotten one a long time ago. automatically backs up your phone photos no need to pay apple to do it and you can see them from any device.
I would recommend this to a friend