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Customer Ratings & Reviews

Model:
WDBVXC0040HWT-NESN
SKU:
5990204
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Customer reviews

Rating 4 out of 5 stars with 1468 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,468 reviews
  • Rated 5 out of 5 stars

    GWill

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a major change over the old one. I like way it works it could use some other way of creating Folder and add someone else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this for backing up my laptop as well as storing my music library for a Sonos system. So far everything is working great and I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Cloud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of hardware! Works well on a home network environment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good in many ways, Bad in few

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good: You can access data from anywhere Bad: Once you delete data, Disk space won't be available to reuse.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very easy device to use and set up. Just wish they have a larger Tb size then the 4TB. I already used 3.78Tb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live in the Clouds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and simple to setup. I am more at ease knowing my data and pictures are backed up regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for what I need it for. Would recommend an external hd for back up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our 2nd one. and both sets of parents have as well. love having personal cloud and not being beholden to a third party.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not pleased with My Cloud Home Personal Cloud

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was NOT very intuitive. It loaded up ok on my desktop pc, but it was a chore to add it to my laptop. When WD did a software upgrade I had to uninstall and reinstall it on my laptop. The difference seems to be that my desktop pc is hard-wired to my wi-fi router, whereas the laptop is using wi-fi

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Western Digital Nas 4TB

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product does not last. Was working perfectly over a year and half and the drive failed. All my data and synced photos were lost. In order to recover data, it has to be sent off to data recovery and they charge to recover the data. They quoted $2000 for data recovery. Western Digital nor BB does nothing to accommodate data recovery but give you a number to call data recovery. Will never buy another WD storage device. Every WD storage device that I have ever bought has failed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, quick and easy set up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this for the past few weeks without issue and it is really great to have! Easy back up and retrieval of files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless Backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have it located in an area of the basement out of the way and yet our multiple devices backup to the device without any involvement on our part

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for backing up items from your laptop, desktop, and or phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as described. A great option for a home cloud hard drive solution. Always liked WD in the past. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless internet hard drive access.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement over their previous internet accessible products. This one works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything safe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been backing up everything in hard drives, with 3 boys tons of photos. Finally now I back up and I don’t even notice. Best thing ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works well and doesn’t have any connection issues like my previous cloud drive.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    Stay away from HD’s with moving parts!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for a while then it stopped working about 1 year after purchase. My advice is to stay away from Hard Drives with moving parts and instead purchase a good cloud plan. HD’s are a waste of good money. Most HD’s will fail - guranteed! Amazon, Google, Apple are good companies that have good cloud plans.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a “Personal Cloud” is literally the best. It allows for multiple users to have own space within one unit. Geniuses!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recent purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product awesome service. I have been a member for many years and enjoy each visitors store.

    I would recommend this to a friend