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Customer Ratings & Reviews

Model:
WDBVXC0040HWT-NESN
SKU:
5990204
Your price for this item is $159.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4 out of 5 stars with 1469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,469 reviews
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very useful home cloud storage device. Unfortunately, I have to return, as one of my friend gifted me the same device.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Does not support Mac OS TimeMachine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Errors out continuously. I had to return it and subscribe to an online backup service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an older WD MyBookWorld II I've had for 10+ years. This newer version is far quieter and far faster. Happy so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GWill

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a major change over the old one. I like way it works it could use some other way of creating Folder and add someone else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very easy device to use and set up. Just wish they have a larger Tb size then the 4TB. I already used 3.78Tb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent! Easy to set up!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this so I could host a small “at home server” type deal. After researching I decided to go with this product and I couldn’t be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent storage for multiple devices

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this. We can access it from any one of five computers, some tablets and our phones. It has made file sharing and back up SO MUCH easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live in the Clouds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and simple to setup. I am more at ease knowing my data and pictures are backed up regularly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good in many ways, Bad in few

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good: You can access data from anywhere Bad: Once you delete data, Disk space won't be available to reuse.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great personal cloud device!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this personal cloud device very convenient. I do not have to pay any fees or worry if a hard drive would fail at any given time. Great device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our 2nd one. and both sets of parents have as well. love having personal cloud and not being beholden to a third party.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this for backing up my laptop as well as storing my music library for a Sonos system. So far everything is working great and I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for backing up items from your laptop, desktop, and or phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap but not reliable . software update and cloud

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had bad experience with their software updates/cloud being down. And lost my pictures because of some stupid reset. As hard drive is it a good cheaper option but not reliable, have additional cloud back as well for imp document

    No, I would not recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    bad hard drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the hard drives crashed within 9 months. and I lost lots of data. this was suppose to replace two previous devices that were years old. which later died

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless internet hard drive access.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement over their previous internet accessible products. This one works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works well and doesn’t have any connection issues like my previous cloud drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, quick and easy set up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this for the past few weeks without issue and it is really great to have! Easy back up and retrieval of files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as described. A great option for a home cloud hard drive solution. Always liked WD in the past. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plex loves this

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It works as described and helped me keep track of my valuable items.

    I would recommend this to a friend