Customer Ratings & Reviews
- Model:
- WDBVXC0040HWT-NESN
- |
- SKU:
- 5990204
Customer reviews
Rating 4 out of 5 stars with 1469 reviews
(1,469 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Seamless Backups
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have it located in an area of the basement out of the way and yet our multiple devices backup to the device without any involvement on our part
I would recommend this to a friendRated 5 out of 5 stars
Recent purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product awesome service. I have been a member for many years and enjoy each visitors store.
I would recommend this to a friend- Cons mentioned:Hard drive
Rated 1 out of 5 stars
Stay away from HD’s with moving parts!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for a while then it stopped working about 1 year after purchase. My advice is to stay away from Hard Drives with moving parts and instead purchase a good cloud plan. HD’s are a waste of good money. Most HD’s will fail - guranteed! Amazon, Google, Apple are good companies that have good cloud plans.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Everything safe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been backing up everything in hard drives, with 3 boys tons of photos. Finally now I back up and I don’t even notice. Best thing ever.
I would recommend this to a friendRated 5 out of 5 stars
Our own private cloud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great! Our own private cloud..... data shared among ourselves but not online!
I would recommend this to a friendRated 5 out of 5 stars
Great once you get through set up
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit challenging to set up for all my PCs to recognize, but once that was accomplished it works great.
I would recommend this to a friendRated 5 out of 5 stars
Excellent product.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having a “Personal Cloud” is literally the best. It allows for multiple users to have own space within one unit. Geniuses!!
I would recommend this to a friendRated 5 out of 5 stars
A must need for the serious photographer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is like having your own cloud that you don’t have to pay a monthly fee, easy to upload pics, and very easy to use
I would recommend this to a friend- Cons mentioned:Reliability
Rated 1 out of 5 stars
Waste
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was working fine for about a week then kept wanting me to create another WD account to even use it. Then kept reseting itself to then finally making it unusable. I tried contacting the company but they always tell me to reset the device.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great, super fast!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product helps with our business network! Super fast and we also can access on mobile devices!
I would recommend this to a friendRated 3 out of 5 stars
Storage space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is average but not enough storage. I was told it can hold a lot of pictures and video.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great back up solution.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and get stared. Best buy price was much less than anyone on Amazon.
I would recommend this to a friendRated 5 out of 5 stars
Perfect. Small office size and quality volume.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding small office backup. Allows 5 machines to backup daily. Passports used to rotate off site copies.
I would recommend this to a friendRated 5 out of 5 stars
Good Product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great performing HD. It works in all areas and is reasonably fast if you have a fast network.
I would recommend this to a friendRated 2 out of 5 stars
Does not link to all cloud storage services
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told this product connects with all cloud storage accounts and that was not correct. I was told this by the Best Buy rep and it was incorrect. This was a huge selling feature so I was really disappointed that was not the case. Some of my cloud storage providers were not listed. Took back.
No, I would not recommend this to a friendRated 5 out of 5 stars
Love My Cloud Home!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect solution to have access to photos, files, and music from anywhere and all of your devices!
I would recommend this to a friendRated 5 out of 5 stars
Safe and Secure Drive
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy backup software and easily get my files with an internet connection anywhere.
I would recommend this to a friendRated 5 out of 5 stars
network drive
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always looking for computer parts. best buys always seems to have what i need at a good price
I would recommend this to a friendRated 5 out of 5 stars
Needed storage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great way to back up computer. we lost several years worth of information and decided to purchase this cloud for back up.
I would recommend this to a friendRated 5 out of 5 stars
Time machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my mom so that next time she breaks her computer we have a backup . Works well with time machine
I would recommend this to a friend

















