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Customer Ratings & Reviews

Model:
WDBVXC0040HWT-NESN
SKU:
5990204
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Customer reviews

Rating 4 out of 5 stars with 1468 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,468 reviews
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Waste

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was working fine for about a week then kept wanting me to create another WD account to even use it. Then kept reseting itself to then finally making it unusable. I tried contacting the company but they always tell me to reset the device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must need for the serious photographer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is like having your own cloud that you don’t have to pay a monthly fee, easy to upload pics, and very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great once you get through set up

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit challenging to set up for all my PCs to recognize, but once that was accomplished it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plex loves this

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It works as described and helped me keep track of my valuable items.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Storage space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is average but not enough storage. I was told it can hold a lot of pictures and video.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect. Small office size and quality volume.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding small office backup. Allows 5 machines to backup daily. Passports used to rotate off site copies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our own private cloud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great! Our own private cloud..... data shared among ourselves but not online!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, super fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product helps with our business network! Super fast and we also can access on mobile devices!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap but not reliable . software update and cloud

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had bad experience with their software updates/cloud being down. And lost my pictures because of some stupid reset. As hard drive is it a good cheaper option but not reliable, have additional cloud back as well for imp document

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great performing HD. It works in all areas and is reasonably fast if you have a fast network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great way to back up computer. we lost several years worth of information and decided to purchase this cloud for back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Cloud Home!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect solution to have access to photos, files, and music from anywhere and all of your devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal Home Storage Device and Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have share home backup storage. It gives me feeling of safety against unplanned events. Effectively a technology insurance policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System for Backing up all of my devices auto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily set up and connected directly to my Wifi. My Cloud automatically backs up my laptop, tablets and cell phone. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my mom so that next time she breaks her computer we have a backup . Works well with time machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back up solution.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and get stared. Best buy price was much less than anyone on Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe and Secure Drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy backup software and easily get my files with an internet connection anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    network drive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always looking for computer parts. best buys always seems to have what i need at a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, easy to setup and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device took minutes to setup, and was instantly usable. The wifi connection was a pleasant surprise. I have already recommended to friends.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does not link to all cloud storage services

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told this product connects with all cloud storage accounts and that was not correct. I was told this by the Best Buy rep and it was incorrect. This was a huge selling feature so I was really disappointed that was not the case. Some of my cloud storage providers were not listed. Took back.

    No, I would not recommend this to a friend