Customer Ratings & Reviews
- Model:
- WDBVXC0040HWT-NESN
- SKU:
- 5990204
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.
This summary was generated by AI based on customer reviews.
WD - My Cloud Home 4TB Personal Cloud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was ok, but returned it because it was not the device that I needed
I would recommend this to a friendGreat cloud storage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great to have your personal cloud storage and works fast
I would recommend this to a friendGreat System for Backing up all of my devices auto
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily set up and connected directly to my Wifi. My Cloud automatically backs up my laptop, tablets and cell phone. I love it!
I would recommend this to a friendBetter
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replace my older my cloud and the improvement to are gtrat
I would recommend this to a friendNo issues
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using this since 3 years now but no issues using the product
I would recommend this to a friendNo more monthly-charging cloud needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It probably looks pricey but this is such a secured device without monthly fee.
I would recommend this to a friendIdeal Home Storage Device and Size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to have share home backup storage. It gives me feeling of safety against unplanned events. Effectively a technology insurance policy
I would recommend this to a friendGood Storage, very slow transfer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Transferring files is really slow and not very friendly, once yo have everything there it is great!
No, I would not recommend this to a friendOK for casual use, not really a NAS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is OK for keeping photos and files backed up, but it's not really a NAS device so don't expect too much.
No, I would not recommend this to a friendExcellent, easy to setup and use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device took minutes to setup, and was instantly usable. The wifi connection was a pleasant surprise. I have already recommended to friends.
I would recommend this to a friendCould be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mainly purchased this for Plex and have mixed feelings about it. Could have been so much better.
No, I would not recommend this to a friendGreat over the air device
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great for moving items over the air between devices and having as a back up. Been a solid performer.
I would recommend this to a friendnot very useable as a NAS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.FLaw it that it needs to connect to the internet to work. It must be logged into a WD MY Cloud account
No, I would not recommend this to a friendI love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great Ethernet 4TB drive. I moved from Utah in 2018 and misplaced my first drive, so this is the 2nd.
I would recommend this to a friendWD - My Cloud Home 4TB Personal Cloud - White
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WD - My Cloud Home 4TB Personal Cloud - White loved it connects via wifi
I would recommend this to a friendCan't make it work
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this since December and have yet gotten it to connect to my router.
No, I would not recommend this to a friendFrustrated and ready to return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had issues getting it to connect and backup my home computer. It is only connecting and backing up my cell phone. The instructions to set it up on the computer are not helpful; the instructions do not match the app. In researching it looks like as time goes on it will be difficult to use it without running into more issues for firmware, etc.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hello, We're sorry to hear about your experience, We recommend you to please let us know the entire problem in detail along with the error screenshot, so that the technical team can help troubleshoot and resolve the concern. You can open a support ticket at https://support-en.wd.com/app/askweb, the customer support team will contact you as soon as possible.
Good product but lacking features
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in this product. Does not support direct backup software like previous versions.
No, I would not recommend this to a friendGreat for Photo backup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've been tired of losing precious photos stored only in your phone and computer and then you lose or have a crash and they are all gone!
I would recommend this to a friendExcellent Product.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great! A lot of file sharing capacity without monthly fees. Every home needs one of these!
I would recommend this to a friend