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Customer Ratings & Reviews

Model:
WDBVXC0040HWT-NESN
SKU:
5990204
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Customer reviews

Rating 4 out of 5 stars with 1468 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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75%would recommend to a friend

Customers are saying

Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,468 reviews
  • Rated 3 out of 5 stars

    OK for casual use, not really a NAS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is OK for keeping photos and files backed up, but it's not really a NAS device so don't expect too much.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Storage, very slow transfer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transferring files is really slow and not very friendly, once yo have everything there it is great!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    bad hard drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the hard drives crashed within 9 months. and I lost lots of data. this was suppose to replace two previous devices that were years old. which later died

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Cloud Home 4TB Personal Cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was ok, but returned it because it was not the device that I needed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mainly purchased this for Plex and have mixed feelings about it. Could have been so much better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great over the air device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for moving items over the air between devices and having as a back up. Been a solid performer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more monthly-charging cloud needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It probably looks pricey but this is such a secured device without monthly fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Photo backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been tired of losing precious photos stored only in your phone and computer and then you lose or have a crash and they are all gone!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not very useable as a NAS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FLaw it that it needs to connect to the internet to work. It must be logged into a WD MY Cloud account

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Ethernet 4TB drive. I moved from Utah in 2018 and misplaced my first drive, so this is the 2nd.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I was expecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great, it works and everything, but I wanted to use it for photography and you actually can’t do that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this since 3 years now but no issues using the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cloud storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to have your personal cloud storage and works fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replace my older my cloud and the improvement to are gtrat

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product but lacking features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in this product. Does not support direct backup software like previous versions.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okey for the costs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Semi slow to transfer files even with fiber internet. Can’t really do all I was hoping for. But still okey.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Backs up Samsung Galaxy 8 phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backs up Samsung Galaxy 8 phone and files from the PC. Files are accessible away from home. Individual access can be granted to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really have to play with it to figure out what it can do. Dont like that when you share you cant see what they put in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! A lot of file sharing capacity without monthly fees. Every home needs one of these!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great for mobile backup / bad for PC backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an expansion of my current WD backups. My primary use was for PC backups. After 2 days of fighting with the configuration of it I returned it. It seems great if all you want to do is backup your mobile devices, but for a PC it is very cumbersome. I bought a WD Easystore instead. Much better/easier for PC backups.

    No, I would not recommend this to a friend