Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
WDBVXC0040HWT-NESN
SKU:
5990204
Your price for this item is $159.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4 out of 5 stars with 1469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,469 reviews
  • Rated 3 out of 5 stars

    Not what I was expecting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great, it works and everything, but I wanted to use it for photography and you actually can’t do that

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great for mobile backup / bad for PC backup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an expansion of my current WD backups. My primary use was for PC backups. After 2 days of fighting with the configuration of it I returned it. It seems great if all you want to do is backup your mobile devices, but for a PC it is very cumbersome. I bought a WD Easystore instead. Much better/easier for PC backups.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook backups

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for backup with my Mac. Keeps everything backed up just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works with window 10

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need a new one cause my old one got outdated by wd company and had to get a new one for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okey for the costs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Semi slow to transfer files even with fiber internet. Can’t really do all I was hoping for. But still okey.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Storage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really have to play with it to figure out what it can do. Dont like that when you share you cant see what they put in

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works until it dont

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for 18 month when it stopped working. I contacted western digital and their 2 year warranty does not cover data recovery. To make matter worse I had to send them my old one before they would send me my new one. I was then told I could keep my old one for 30 days for a fee. I did every thing I could but no one could restore my data.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent clouds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a virtual cloud but that you have it physically at home and accessible from any point you are

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backs up Samsung Galaxy 8 phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backs up Samsung Galaxy 8 phone and files from the PC. Files are accessible away from home. Individual access can be granted to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on and took home. But did not open or set up. Realized I had to use a cloud account with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set-up of this device was simple. The app is simple to use and the access is secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NAS

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I was looking for my old NAS went belly up, luckily seagate was able to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With how many smart devices we have this product is great so I’m case of an emergency we will never lose any important data

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Happy, It Requires WD App To Function...

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does not work like my last NAS drive it replaced. Unless I have the WD app running I cannot see the drive (Apple MacBook Pro Retina). While it may work fine, I don't like unnecessary apps running, this is a connected drive and should simply show up under my network drives. I don't recommend this unit...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home NAS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up, and was working in minutes. Transferred all my movies from an old external HD -almost 2TB in just a few hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plex server and NAS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic for getting music all over the house with our Amazon firesticks and Plex!

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Software is limiting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and returned a few days later. The software is very limiting.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing performance and features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was going to be an updated improvement to the MyCloud device, but it is not better. It is slower and has fewer features. You cannot create an offsite link to another device for safety of backups (I bought one for myself and one for my son, but NO GO - the discontinued MyCloud device will do this). Also the music server is through Plex only and doesn't work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I brought to my mom and she loved it. It works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I am not sure how to use it

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to store my wife;s pictures but I haven't ever discovered how to use it.

    No, I would not recommend this to a friend