Customer Ratings & Reviews
- Model:
- WDBVXC0040HWT-NESN
- |
- SKU:
- 5990204
Customer reviews
Rating 4 out of 5 stars with 1468 reviews
(1,468 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Can't make it work
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this since December and have yet gotten it to connect to my router.
No, I would not recommend this to a friendRated 5 out of 5 stars
works with window 10
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.need a new one cause my old one got outdated by wd company and had to get a new one for the price.
I would recommend this to a friendRated 2 out of 5 stars
Works until it dont
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this for 18 month when it stopped working. I contacted western digital and their 2 year warranty does not cover data recovery. To make matter worse I had to send them my old one before they would send me my new one. I was then told I could keep my old one for 30 days for a fee. I did every thing I could but no one could restore my data.
No, I would not recommend this to a friendRated 5 out of 5 stars
WD - My Cloud Home 4TB Personal Cloud - White
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WD - My Cloud Home 4TB Personal Cloud - White loved it connects via wifi
I would recommend this to a friendRated 5 out of 5 stars
A must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With how many smart devices we have this product is great so I’m case of an emergency we will never lose any important data
I would recommend this to a friendRated 5 out of 5 stars
Excellent clouds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a virtual cloud but that you have it physically at home and accessible from any point you are
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on and took home. But did not open or set up. Realized I had to use a cloud account with it.
I would recommend this to a friendRated 5 out of 5 stars
Great Home NAS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up, and was working in minutes. Transferred all my movies from an old external HD -almost 2TB in just a few hours.
I would recommend this to a friendRated 5 out of 5 stars
Macbook backups
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for backup with my Mac. Keeps everything backed up just in case
I would recommend this to a friendRated 5 out of 5 stars
JP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set-up of this device was simple. The app is simple to use and the access is secure.
I would recommend this to a friendRated 2 out of 5 stars
Disappointing performance and features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this was going to be an updated improvement to the MyCloud device, but it is not better. It is slower and has fewer features. You cannot create an offsite link to another device for safety of backups (I bought one for myself and one for my son, but NO GO - the discontinued MyCloud device will do this). Also the music server is through Plex only and doesn't work.
No, I would not recommend this to a friend- Cons mentioned:Software
Rated 2 out of 5 stars
Software is limiting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought and returned a few days later. The software is very limiting.
No, I would not recommend this to a friend Rated 5 out of 5 stars
NAS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What I was looking for my old NAS went belly up, luckily seagate was able to
I would recommend this to a friendRated 5 out of 5 stars
Best hard drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just plug into your router and start enjoying backing things up wirelessly with the cloud
I would recommend this to a friendRated 2 out of 5 stars
Not Happy, It Requires WD App To Function...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does not work like my last NAS drive it replaced. Unless I have the WD app running I cannot see the drive (Apple MacBook Pro Retina). While it may work fine, I don't like unnecessary apps running, this is a connected drive and should simply show up under my network drives. I don't recommend this unit...
No, I would not recommend this to a friendRated 5 out of 5 stars
Great plex server and NAS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fantastic for getting music all over the house with our Amazon firesticks and Plex!
I would recommend this to a friendRated 3 out of 5 stars
I am not sure how to use it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to store my wife;s pictures but I haven't ever discovered how to use it.
No, I would not recommend this to a friendRated 5 out of 5 stars
Security Remote Access at a Great Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It backs up my data on a daily basis and I can access files, documents, music and photos from my Ipad.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. I brought to my mom and she loved it. It works great.
I would recommend this to a friendRated 5 out of 5 stars
Great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for home media on our network; a lot cheaper than NAS and works well enough for our use case scenario.
I would recommend this to a friend

















