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Customer Ratings & Reviews

Model:
WDBVXC0040HWT-NESN
SKU:
5990204
Your price for this item is $159.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4 out of 5 stars with 1469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,469 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Decent speed and great for home use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Windows app that comes with this drive helps you setup the NAS drive in just couple of minutes. Simple setup and in 2 minutes you can start backing up files over your home WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plug into your router and start enjoying backing things up wirelessly with the cloud

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Nice Product but Did Not Fit My Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it because it was unsuitable for my laptop. The odd thing was since my laptop was in the hands of the Geek Squad expert, I should expect him to advise me of the usefulness of my selection. Perhaps that was too much.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage. virtually worthless for my needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can only share files over web if they are under 5gb. can not run my account software saved files from device, have to copy them to the pc i am using at that time, and replace the original with an updated file every time. Best Buy should remove this product. can not directly mount/map the drive. have to use WD discovery, which windows gives many warnings and does not show as certified. publisher unknown. on top of that i have to give/deny permission twice every time. this product is utter garbage. i would not have purchased it if there had been any other options in stock when i had to replace my old NAS in an emergency. I will never buy WD again. i don't know who this product is designed for, but i am not sure even they would want to use it. discontinue manufacturing. and take it off your shelves.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Security Remote Access at a Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It backs up my data on a daily basis and I can access files, documents, music and photos from my Ipad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cloud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cloud that is accessible from outside your office. It can be accessed easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, updates wirelessly as directed. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A own cloud in my hands

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best device to have safe and handly all my data available at any moment, and any place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for home media on our network; a lot cheaper than NAS and works well enough for our use case scenario.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great personal cloud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second personal cloud. I previously purchased a seagate product, which didn't last very long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy 4TB on-line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was trivial. Connect to USB and power. Install drivers from WD. I chose to format as NTFS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Personal Cloud is much more user friendly than others I have owned. Price isn't bad either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cloud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set up for a cloud system in your house easy to store files and watch them anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe Bagadonuts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I had exceeded my expectations. I would highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to operate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cloud is a storage unit that is easy to use and provides me plenty of storage space for my pictures

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good but hard setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super difficult to set up and integrate. I was hoping for easier

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I uploaded the pictures fast. I am happy I bought it and I am really saving money instead of using Apple cloud storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back up for my computer and phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geeks installed and set up this back-up for my computer and phone and it works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will use these for our corporate back up. Great back up source. We have several in use and they have lasted for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My little box

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Just have to remember i have it to save my special files .

    I would recommend this to a friend