Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
WDBVXC0040HWT-NESN
SKU:
5990204
Loading...

Customer reviews

Rating 4 out of 5 stars with 1468 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,468 reviews
  • Rated 3 out of 5 stars

    Not what I expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not what was expected. Hard to use and won't transfer pictures from my phone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Decent speed and great for home use.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Windows app that comes with this drive helps you setup the NAS drive in just couple of minutes. Simple setup and in 2 minutes you can start backing up files over your home WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the solution I was looking for for auto backups. Price was better than Amazon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for Mac time machine backups and cell pics backups and work like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My little box

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Just have to remember i have it to save my special files .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A disappointment?

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for a week, have uploaded a ton of files but its so slow uploading over the network. The ability to use offline on macOS is beyond poor, and not able to use time machine is well I won't be purchasing WD anymore. This is such a dispappointment I would suggest using another NAS device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Personal Cloud Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great set up for anyone looking to have access to any of their files at anytime. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup. Decent price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great improvement in the software to guide the setup and configuration of the drive!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Why WD? I have to log in each time I load Windows

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware, I bought this to serve as a personal cloud instead of paying for storage. I should have done more research I will freely admit, this drive requires a login every time you load Windows with no option to save the login credentials, and no option to automatically log in.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    WD My cloud Home Cloud

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cloud Home TB perfectly works fine and looks really useful ..thanks ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, get one if your looking for quality and a good deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it meeting all my needs. Very useful and quiet. A good machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage easy to use. has a ton of memory to protect all your photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Storagedrives

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect network device. Extra files storage and data on line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what its supposed to do.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and fits in well with the other ones we have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great NAS storage at a great price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect backup solution for my home office. Highly recommend this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Wonderful customer service. I would recommend it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved I try.. something new out of the box.eqsy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home storage.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item performed better than expected. I ordered the 4TB and this has worked out for the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back up

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great and would buy again, 4tb ended up being way more then i needed.

    I would recommend this to a friend