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Customer Ratings & Reviews

Model:
WDBVXC0040HWT-NESN
SKU:
5990204
Your price for this item is $159.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4 out of 5 stars with 1469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,469 reviews
  • Rated 5 out of 5 stars

    Great NAS storage at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect backup solution for my home office. Highly recommend this!

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Does its job ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a decent product. Weirdly it is slower on eithernet than on usb, software is also a little buggy. Overall does its job, but it could be better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Personal Cloud Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great set up for anyone looking to have access to any of their files at anytime. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Wonderful customer service. I would recommend it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Works for what I bought it for. Will be using it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    network hard drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this hard drive has so many uses and works across all platforms

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back up

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great and would buy again, 4tb ended up being way more then i needed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I hate it with a passion and will be returning it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible user experience. Worthless if you are trying to back up files, it will take a week to upload even 1 terabyte, assuming it doesn't crash and make you start your upload over. This isn't on your network like you would think it is. Your files all go through WD servers before they are stored on your drive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Spend your money elsewhere..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this to replace a older NAS from WD. What a mistake.. first its slow... like really really slow. Second as a admin I want to see what other are saving and sharing on my NAS. Nope thats gone. DLNA support ..gone as well (sharing with other devices that support DLNA like smart tvs). Playing videos from the NAS from WD app from my phone... Nope constantly hangs. WD lost me as a customer on these.. I wouldn't recommend them to anybody.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice switch from dropbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good move from dropboxs monthly costs. Happy to save on monthly costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for a Plex Server

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value on the product. I use it with all mi devices. I highly recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable and defective !

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right from the start this drive was difficult to work with. The user interface was not what I would expect from such an established company. Then This thing stopped working after about 2 months. It will not connect to the internet. I have tried time and time again to get it to connect with no luck. Called the help desk and he basically told me to try the online website suggestions. Overall I cannot recommend this to anyone. Do not waste your money like I did.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item performed better than expected. I ordered the 4TB and this has worked out for the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have your own personal Cloud!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shopped around for a home cloud and the WD fit the bill and is a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Cloud Wd

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product work perfect for me. Reas very fast the files and transfer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to expand my memory at the office and this item is perfect for what I was looking to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Home Cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great home cloud solution. It was easy to set up and has addressed all intended needs nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better then the old style so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im not having a issue like i did the old one works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Home Networks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive works perfect for backing up my computers on my network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Personal Cloud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Well with Phone App. Lot of storage for photos and videos

    I would recommend this to a friend