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Customer Ratings & Reviews

Model:
WDBVXC0040HWT-NESN
SKU:
5990204
Your price for this item is $159.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4 out of 5 stars with 1469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,469 reviews
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Not Mac compatible

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Mac OS Big Sur, you can no longer properly use this unit. It will not mount and the best you can do is access it via a web browser. So, don't waste your money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great memory storage

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great source of extra memory storage for your home or office!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Cloud you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD Cloud is very useful when you want to store your files and have access to them on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always my go to product when it comes to a backup solution, cannot get any better than this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but updating firmware should be easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to upload all pics to one place and be able to share or access anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price, would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Apple Time Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to replace the outdated Apple Time Capsule. Works great and fast.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Painfully Slow

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device installs quickly and easily. That the good part. Backups are painfully slow. A 50gb iPhoto backup took 5 hours with nothing else being backed up. A time machine backup of my MacBook was showing over 1 day before I stopped it and delated the files. I will be returning this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not really a NAS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. But as a heads up, it does not act like a real NAS

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WD ICloud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like WD memory storage I had use it for years the convenience of saving docs, pics, music and videos via wi-fi is great, but the reason I had purchased another was due to their software upgrade. However, I notice this particular product is not included in their software upgrade taking in effect in 2022. Making many of their devices useless unless you connect it to your computer so make sure you do you research, before buying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and backups up my computer quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it’s a cloud but uploading the pics else where is like pulling teeth

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Product auto backs up everything on all our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Nice online application too. Very helpful and easy instructions

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT a NAS Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is JUST a network accessible backup drive. Not accessible like a NAS drive for pulling content.... Not Music nor Movies Get a BUFFALO NAS drive for that. That’s what I did. This product description is deceptive. Buyer beware.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely difficult to store files locally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase if you have any experience with creating shareable local storage devices. The WD My Cloud makes it extremely difficult to create and access as a shareable drive on your network, losing access often, or locking users out from directories. If you intend to use it as a cloud, understand that any files that are uploaded to the drive will be uploaded to Western Digital's server essentially eliminating the necessity of having a physical HDD on your network. Since purchasing this drive it has been a constant frustration with attempting to use even the basic function of a network drive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great external storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works great especially for accessing files away from your local network.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Personal cloud

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very slow and not recommended for beginners.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far easy set up and does what I need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product for home integration of pc phone etc.

    I would recommend this to a friend