Customer Ratings & Reviews

Worked great for what I wanted it for and usually dependable western digital.

we really love this device, helps keeps us organized

So many features. Praying I am smart enough to use to it's potential

The Western Digital My Cloud Home is the company's latest offering in personal cloud storage solutions. It's a small, compact rectangular, unassuming device measuring 6-7/8” high x 2-1/8” wide x 5-1/2” deep, with a stylish two tone color of white and metallic silver plastic exterior housing the spinning hard drive inside the unit. Yes, it is a spinning drive. It would have been nice if it were an SSD drive, but that would have cost a lot more. The unit must connect directly to a wireless router via an ethernet cable. The cable is included in the box. The cloud drive is powered by an ac power adapter. The My Cloud Home is a feature rich personal cloud storage device. I will highlight some of the prominent features and functions (the positives) I found to be most useful as well as some of the things I did not like (the negatives). Positives +Easy and simple to set up. Plug in the power, connect the supplied ethernet cable from the Cloud Home to your router, proceed to mycloud.com/hello webpage to create an acccount. The next steps are simply to download the My Cloud Home app from the Google Play or Apple App store. You're done. +Versatility: You have three options to back-up and sync data. Use the mobile app, use a web browser to access the MyCloud.com web based app, or use the desktop app. +Automatically syncs and back up photos and videos from your phone onto the drive. Depending on the speed of your wireless connections, the My Cloud Home quickly makes a copy of the photo onto the drive. You don't have to worry about running low on storage on your phone. +Syncs online cloud content from Dropbox, Google Drive, One Drive, Google Photos, Box, and Facebook. Once I granted permission for the file transfer, all of my Google Drive documents and Google Photos pictures all magically copied over to the Western Digital Cloud Home drive. +Files from a desktop or laptop computer are also easily synced. Using either the desktop app or the web based app, files can easily be moved by dragging and dropping in the Windows desktop environment. With the Desktop app you have the most flexibility in the Windows environment. You can do things you normally would do like sort by filename, by date, by size, open and delete files, re-name files etc. The My Cloud Home drive functions like an external hard drive, only it is not physically connected to your computer, but wirelessly through your router. +Allows multiple users to create accounts where the data is private so that users do not have access to each others data unless they provide permission to share it. Negatives: - No power button on the drive. You can only remotely power down the My Cloud Home using the Shut Down function on either the mobile app or the MyCloud.com web based app. Once powered down, the only way to turn it back on is to unplug the device and plug it back in. There is no way to remotely power on the drive. Would be nice to be able to power on and off remotely so that the drive isn't constantly running. -No standby mode. Since the drive functions as a personal server, it remains on and continuously spinning until you power it down. If the drive is on all the time and spinning, this brings into question the longevity and durability of the unit. -The mobile app syncs only photos and videos from the phone. All other files do not sync. This means that if you have any text documents, spreadsheets, or pdfs on your phone, there is no simple method to sync or upload to the My Cloud Home. I could not find a way to manually upload a non-picture/non-video file to the My Cloud Home using the mobile app. Western Digital should fix this via an app update. -You cannot use the drive by plugging it into your host computer like you would with an external hard drive. If for some reason your internet wifi connection is down, you have no way of accessing your data from the My Cloud Home. Western Digital should consider including a way for dual functionality as both a Cloud drive and as a traditional external hard drive. -Simple set up, but no supplied user manual. You must find and download the user manual online at Western Digital's MyCloudHome product webpage. In summary, the Western Digital My Cloud Home provides the ease and flexibility of having your own personal cloud base storage solution and a viable alternative to 3rd party online cloud based storage such as Google Drive, Drop Box, and many others. There is good value in having your own personal home based cloud since you are able to access all of your digital content anywhere in the world without the storage limitations imposed by cloud service providers. Plus you have the comfort of knowing that all your precious digital content is stored in your home network cloud drive instead of in some server half-way around the world. Despite some of the minor negatives that I listed above, the My Cloud Home is a very good drive and the negatives should not deter you from making it one of your top considerations.

Great Hard drive! Definitely would buy another if I needed one!

My review is really for the WD service, not the item itself. I bought this when my old WD MyCloud device stopped working. When I brought it home and it did not work - it turns out that WD had a system outage for over a week that disabled local access to my data. For that reason, I would not buy another WD product. Local access should not be affected when they have a system outage.

I use this to automatically back up my phone, iPad and girlfriends photos and videos

If you are an Apple user with Big Sir, do not buy this product. Western Digital has not updated the software to support Big Sur and the backups are not properly being made and totally unreliable.

Using this to stream music and video thru out my home, works great !

It's awesome and works as described. 100% no issues at all.

Works great with all of our computers. More than meets our needs.

Nice product. Could use better instructions on how to transfer data

I was disappointed to find that a usb connection was required to use the backup utility. I was trying to avoid buying a spendy NAS. You can use Microsoft's backup utility with the drive. It was not apparent at the time of the purchase that its network backup ability was so limited. I should have done more research.

Easy to install and get family "connected". Price was right.

Thought it had more features. Was disappointed in the features for the price.

It’s a nice device- really enjoy using it, thanks!!

would be great for networking, but didn't need for that purpose.

Works as intended great network device for storing.

Great, it downloads all from your phone or iPad.... love it.

I think when it comes to drives, Western Digital has given the best quality and speed.