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Customer Ratings & Reviews

Model:
WDBVXC0040HWT-NESN
SKU:
5990204
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Customer reviews

Rating 4 out of 5 stars with 1468 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,468 reviews
  • Rated 1 out of 5 stars

    Doesn't support basic NAS features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely disappointed with this product, and the older My Cloud (non-home) variety was a solid product line. Contrary to WD's advertising, this product is far inferior to the 'older' My Cloud series. The My Cloud Home doesn't support very basic NAS features such as shares, or using protocols like smb of afp for file sharing. It requires you to use their desktop app and doesn't even support creating network users or password protecting the network drives.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Product is not flexible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Cloud "Home" products are not as flexible as other WD personal cloud products. For instance, one cannot "ssh" to the Cloud Home and requires a mobile app to configure it. In addition, the amount of configuration is minimal. I chose to return this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mac time machine backups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect network device for Mac time capsule backups.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Waste of time and money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oversimplified software. Does NOT work without and internet connection. No way to set quotas or manage use of drive. Completely useless for my purposes. Sending it back ASAP

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    decent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent hd and easy interface, serves the purpose..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for personal cloud sync up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price along with relief on personal cloud back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything in one place.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back up your computer, laptop and cellphones. Share with whomever you want!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice new Adition to my toys easy to use... would tell friends bout it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this product if you have pictures pictures pictures!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem whatsoever would recommend wholeheartedly, great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new design , beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - My Cloud Home 4TB Personal Cloud - White , the good brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IOU’s for safety

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is kept safe in our network now because of this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made, fits perfectly, exactly what I was expecting!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    N/a ¡!!!!!!!!! Happy !!!!!!!!!!!! Great !!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the versatility.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can easily pull up photos and documents from all of my devives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Awesome on my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backs up all my photos and videos just like iCloud. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    General

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cloud was a bit hard to set up. But once operating it is a life saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great way to store information from phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great way to keep up with files and pictures between family members

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does just what the anvertised and Best Buy I have made in years

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nearly unusable transfer speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 10 minutes to transfer 32MB of data (roughly 24 files) over a hardwired network connection with no other devices actively using the network. It also estimated 7 hours to transfer 140GB of music files. This drive also cannot be connected directly to your PC or Mac to directly transfer files over. I have hundreds of thousands of files, some 2 or 3TB. The only way I can get large files to work is to move them one by one, which is not a reasonable use of my time. I'll be looking for a better product.

    No, I would not recommend this to a friend