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Customer Ratings & Reviews

Model:
WDBVXC0040HWT-NESN
SKU:
5990204
Your price for this item is $159.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4 out of 5 stars with 1469 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,469 reviews
  • Rated 5 out of 5 stars

    Nice cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to have my own personal cloud so I don't have to pay monthly fees.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Product is not flexible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Cloud "Home" products are not as flexible as other WD personal cloud products. For instance, one cannot "ssh" to the Cloud Home and requires a mobile app to configure it. In addition, the amount of configuration is minimal. I chose to return this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mac time machine backups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect network device for Mac time capsule backups.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Way too complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with this product. I was hoping for a way to use this device to backup my files as well as synchronize files across multiple computers on my network. There was no easy way to do this. I returned this and opted for a simpler WD 4tb portable drive and use it for backups only.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    decent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent hd and easy interface, serves the purpose..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for personal cloud sync up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price along with relief on personal cloud back up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't support basic NAS features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely disappointed with this product, and the older My Cloud (non-home) variety was a solid product line. Contrary to WD's advertising, this product is far inferior to the 'older' My Cloud series. The My Cloud Home doesn't support very basic NAS features such as shares, or using protocols like smb of afp for file sharing. It requires you to use their desktop app and doesn't even support creating network users or password protecting the network drives.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Waste of time and money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oversimplified software. Does NOT work without and internet connection. No way to set quotas or manage use of drive. Completely useless for my purposes. Sending it back ASAP

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice new Adition to my toys easy to use... would tell friends bout it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this product if you have pictures pictures pictures!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything in one place.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back up your computer, laptop and cellphones. Share with whomever you want!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem whatsoever would recommend wholeheartedly, great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new design , beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - My Cloud Home 4TB Personal Cloud - White , the good brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made, fits perfectly, exactly what I was expecting!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    N/a ¡!!!!!!!!! Happy !!!!!!!!!!!! Great !!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IOU’s for safety

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is kept safe in our network now because of this item

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nearly unusable transfer speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 10 minutes to transfer 32MB of data (roughly 24 files) over a hardwired network connection with no other devices actively using the network. It also estimated 7 hours to transfer 140GB of music files. This drive also cannot be connected directly to your PC or Mac to directly transfer files over. I have hundreds of thousands of files, some 2 or 3TB. The only way I can get large files to work is to move them one by one, which is not a reasonable use of my time. I'll be looking for a better product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible experience. It went into a firmware update and 2 weeks later still not updated. WD support was poor at best, called every day to try things like wait for 24hr, unplug and plug the next day, reset button, call your isp provider to get logs, etc... gave up!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Not happy with this purchase.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked properly for the first year. Then it locked up and i lost all of my data. Drive never left the shelf where it was sitting. So it did not get dropped or hit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I like the versatility.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can easily pull up photos and documents from all of my devives.

    I would recommend this to a friend