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Customer Ratings & Reviews

Model:
WDBVXC0040HWT-NESN
SKU:
5990204
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Customer reviews

Rating 4 out of 5 stars with 1468 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers love the My Cloud Home 4TB Personal Cloud for its easy setup, ample storage, and reasonable price. They appreciate the convenience of being able to access and share their files from anywhere. However, some users have experienced compatibility issues with previous generation drives, software crashes, and data loss.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,468 reviews
  • Rated 1 out of 5 stars

    WD service unreliable.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review is really for the WD service, not the item itself. I bought this when my old WD MyCloud device stopped working. When I brought it home and it did not work - it turns out that WD had a system outage for over a week that disabled local access to my data. For that reason, I would not buy another WD product. Local access should not be affected when they have a system outage.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and easy for storage all and one I am happy with my

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously been downloading my photos, ect with a LIMA device. This is no longer supported. I wanted to set something up with minimal effort. This accomplishes this. Obviously a full NAS would be a more robust option, but if you just want to "plug and play", this will work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it helps with movie Streaming saving photos etc...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the wrong product needed a my cloud not a my cloud Home

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Not happy with this purchase.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked properly for the first year. Then it locked up and i lost all of my data. Drive never left the shelf where it was sitting. So it did not get dropped or hit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent hard drive to be use like a personal cloud in your office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice cloud

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to save family pics. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD-my cloud home 4tb personal cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have a backup drive that is small and lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product rocks, would recommend it to all seniors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great NAS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setting to Netgear router (C3700), and very nice app.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 1 out of 5 stars

    Can't hook directly to Comput

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use as additional Storage space. It has to be ran to your router and accessed through the MyCloud interface or it won't work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MYCLOUD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these so much this is my third one given as a gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great and does every thing I expected it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Fast. Durable. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product as backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, the flashing dim light really catching eyeballs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small business can get cloud without the expensive charges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this products! Extremely easy to set up and use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible experience. It went into a firmware update and 2 weeks later still not updated. WD support was poor at best, called every day to try things like wait for 24hr, unplug and plug the next day, reset button, call your isp provider to get logs, etc... gave up!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product if you need the storage

    I would recommend this to a friend