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Customer Ratings & Reviews

$145.37

Customer reviews

Rating 4.7 out of 5 stars with 2647 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,647 reviews
  • Rated 5 out of 5 stars

    Portable hard drive for backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased 2 of these to use for backing up data on 2 laptops. shortly after purchase, old laptop gave up the ghost and I was glad I had backed up all of it'sdata less than a week before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales people able to assist in explaining computer we were interested in purchasing. Helpful thru whole process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a Christmas gift. Our granddaughter was thrilled, said it was just what she wanted,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should not have to restore

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get rid. Of my problem. It still tells me that it was not shut down properly and needs to be restored. I always close everything and either shut down or sleep.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    External hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased hard drive to retrieve data by Geek staff . Pick up computer. Was not given to us . Had to call to get hard drive . Spent 3 trips to resolve problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    here to save the data

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great hardrive for the money would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    passport

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent value works well simple installation name brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up for computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to do back ups on my computer so I’m never without current information on it. Best Buy geek squad gave me advice on which one I should get to make the right choice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of confusing, I thought it was gonna be easier to use!

    I would recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello Naycirl, We are sorry for the inconvenience caused to you. Please be informed that WD My Passport is a plug and play DAS(Direct-Attached Storage) device. We would recommend you to connect device directly via a USB cable. You can drag and drop files between the drive and your PC. If you are facing any issue with the drive, please open a support ticket at https://support-en.wd.com/app/ask/session with detailed information, the customer support team will contact you as soon as possible. WDConnections

  • Rated 5 out of 5 stars

    My Passport fir data storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Safeguards my data and pictures. The Geek Squad service restored my hard drive using my passport and recovered 99% of my pictures and files.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product/Bad advice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive I purchased was fine. The service/assistance I got from the Geek Squad/BestBuy person was not. I was told to take the new Dell desktop home, leaving the old one, to transfer my old data to new hard drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing processing power, write speeds, gets the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANKS FOR YOUR WONDERFUL SERVICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a wonderful help for our household because it is very easy to get good information and then to act upon it. We are grateful for your service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great concept and use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my backup files! A good product for the function it offers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, better service! So glad we have a Best Buy near us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for grandsons laptop for gaming. Basically plug and play. I'll probably buy another for my laptop when I purchase that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power bank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful, very necessary product to keep our files in order. I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. You get what you pay for so I felt the price was right for this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pretty good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good memory drive for work and games, or other stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to backup my files when my laptop failed to charge up.

    I would recommend this to a friend