Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$145.37

Customer reviews

Rating 4.7 out of 5 stars with 2647 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,647 reviews
  • Rated 5 out of 5 stars

    don't like the new back-up software

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i find that the back-up program outdated. they want you to use the new one and it could cost you extra $. to set up is easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The store rep was great. He knew all the answers to my questions. That was great. I will definitely shop there again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for what we needed to back up to our computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good back up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works quickly and efficiently. Almost instant transfer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    In need of space

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an external HDD fora very old laptop. This fit the bill perfectly for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is always thorough and the effort to find the product right for my needs is always kind and generous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I purchased some items, I actually returned them when the Geek Squad figured out how to deal with my problem without these items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Critical Importance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer outage following a storm emphasized the importance of timely backup. This was a valuable addition to my equipment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy what you need, not what is first offered.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was oversold on this by the tech team and didn't realize it at the time. I have no need to store multiple copies of the Encyclopedia Britanica so this is way more than needed to back up some picture files and a few spread sheets. Mea culpa. Not the fault of the unit, just lack of research on my part.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Back up hard drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and fast. I needed a hard drive to back up a computer I needed to work on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup Review

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to perfomr backup and to take day to day. Fully recomended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, very professional! Fast service, very friendly, would definitely buy something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good working phone. I recommend it for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive used to save information before resetting pc Work done by Geek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to but this external hard drive so BestBuy could backup and transfer data from my old Apple laptop to the new Apple computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tool

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was necessary to transfer my data from old to new computer. It worked perfectly,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product! The geeksquad team supported me in this purchase as well and have been very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external hard drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive. It is exactly what I needed. I keep all of my work files safe on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD1Tb-AOK

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD 1TB drive is a good value and works well. It connected easily and saved my data OK

    I would recommend this to a friend