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Customer Ratings & Reviews

$145.37

Customer reviews

Rating 4.7 out of 5 stars with 2647 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,647 reviews
  • Rated 4 out of 5 stars

    Samsung 5G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone & camera, easy to use. 5G Samsung phone is very efficient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's probably is a good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased solely to back up pictures from my desktop and laptop computers while they were being repaired. Currently, it's of no use to me since I do not know how to get my files off the drive. I would have appreciated the Geek Squad installing what is on the drive back onto my computers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall not the best hard drive I’ve ever used. Worked great on windows but had some issues on Mac OS

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The Geek Squad Manager turned this purchase into i

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Manager turned this purchase into in good value for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there was lots of stratagem on this device I purchased for extra data protection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked as far as I know

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize that it doesn't plug in. I wonder what happens when the battery for it will no longer charge?? Had to do a lot of research on line to figure out how to back it up and if there was a program for it. Not extremely user friendly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Back up drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A standard drive seems to work fine is it interface with

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very basic and good option for anybody looking for a hard drive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD My Passport

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Does the job at backing up that it is supposed to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a back up for my work computer. Does the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used to transfer data from old computer to new one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to transfer data from old computer to new one. The data was incomplete.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Do it yourself

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I May not know exactly Best Buy’s policy for curbside pick up however I was never helped with putting the TVs in my vehicle I came with teenagers to put it in the truck and I was hoping that Best Buy would’ve assisted with securing the televisions I bought 2 75 inch television

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Back Up Drive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used for a while now and has operated without any problems. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external hard drive is a perfect size and stores everything that I need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kelly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped save my information when computer was hacked

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What do I know?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told at Best Buy that I needed to buy it for transfer of documents to a new computer. I have no idea of the quality....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive has been easy to use and fast to access my data

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this storage unit for my husband and he has no complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Backup

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost is reasonable but good documentation to show a non-tech person how to use this lacks big time. Difficult trying to get support to help. They assume you everything they tell you and it is hard to follow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for external storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is the only external hard drive I use. It works well for me.

    I would recommend this to a friend