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Customer Ratings & Reviews

$145.37

Customer reviews

Rating 4.7 out of 5 stars with 2647 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 2,647 reviews
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product but it is little expensive as compared to other.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was encouraged by geek squad to buy a backup hard drive to back up computer! So I did! I doubt if they used it to back up my computer while it was in for repairs! Had to take it back and have a geek squad member walk me through the back up process! I m no geek!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what I was looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for the price I paid for.....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not as good as before

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing. We found out after buying it that the new version no longer has the function to allow regularly scheduled full backups, unlike our older Passport. The functionality has gotten worse. We expected improvements over time, not a decrease in usefulness.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi, We’re sorry for the inconvenience caused to you. This isn't what we want for our customers. To assist you better, we kindly request you to open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue. The customer support team will contact you as soon as possible. WDConnections

  • Rated 4 out of 5 stars

    A little noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would prefer a seagate next time. Drive was noisy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for my self and i love it so i bought one for my dad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far, USB 3.0 is definitely better than 2.0.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Storage for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met expectations, delivered expected value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great value, and a must have for storage backup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, no issues. I would purchase another.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive includes the option of password protection

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Almost worked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems it did not do a full pick up of all items on my computer. Had to return. A function of the external hard drive because there was not an excess of items to download.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buy! Always good to have around if in nedd.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    None to follow at this time. Please come back later.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Did its job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple transfer of I phone information and pictures

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Meets Expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is expected to do ... Easy to operate ...

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    External drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of memory for old laptop backup for new laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A Returned item, but probably good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was the wrong one for my purpose, so I don't want to run it down; it was just not the right one, and I returned it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn’t work with my laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to use it with my MacBook, I just couldn’t figure out how to get it to work, and online tutorials were no help. It may have been my ineptitude with computers, or the fact that my laptop was so full it wouldn’t operate properly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure if it is my computer or the hard drive but it throws "equipment failure" on occasion. I close out and restart and then it works.

    No, I would not recommend this to a friend