Customer Ratings & Reviews
- Model:
- WDBYVG0010BBK-WESN
- SKU:
- 10116937
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Ext Drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.portable and light. This is a good alternative for data on the go
I would recommend this to a friendProfessional help needed after all
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Handy and did what I needed it to do...after attempting to do it without help. Ended up getting help to finalize the transfer process.
I would recommend this to a friend- Pros mentioned:Storage
Portable Hard Drive
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great portable hard drive if more intense storage requirement is needed.
I would recommend this to a friend No idea
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting for my computer to be repaired ...over 5 weeks now; most of the time its been in transit somewhere ... so have no idea if this product back up my data or not?
No, I would not recommend this to a friendGREAT PRODUCT. NOT SIMPLE TO USE.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LIKE HAVING THE FAITH THAT MY INFO IS BACKED UP, BUT, NOT AS SIMPLY TO USE AS I THOUGHT, BUT, I AM NO GENIUS.
I would recommend this to a friendreview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay drive for the price. I'm not sure I'd be carrying this around, not much too it. Good for a desk backup though
I would recommend this to a friendPC Backup
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Passport for backup of our PC. I had a difficult time trying to install it. Ended up having the Geek Squad come set it up. They are amazing.
No, I would not recommend this to a friendA Big Thank you for your support and Assistance!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were very pleased and happy with the Techs helping us and providing support on what we were looking for and needed! They did a wonderful job assisting us with everything we wanted to know! Thank You Very Much!!
I would recommend this to a friend- Pros mentioned:Storage
extra space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Storage great, backup software that came with drive not so good. Used third party software and it works now.
No, I would not recommend this to a friend Not so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so good. I still have the statement on my screen that I do not have back up.
No, I would not recommend this to a friendAutomatic updates?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The jury is still out on this product. I had it installed locally by the Geek Squad, then had three remote sessions with the Geek Squad. Product did not appear to work as advised. After a second session with local Geek Squad, was advised product was working and would update automatically on the hour without any input by me. So far does not appear to do so.
No, I would not recommend this to a friendLacks ease of use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok but hard to set up proper on aWindows computer.
No, I would not recommend this to a friendUnknown
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if thing is really good. Or really bad. Was having problems with my computer and they gave me this as a back up.
I would recommend this to a friendBrand response from Western Digital Team
Posted .Hi CaraH, We are sorry for the inconvenience caused to you. Please know that we need more details to share relevant/accurate information with you. Please open a ticket with detailed problem and error screenshot at (https://support-en.wd.com/app/askweb), our customer support team will contact you as soon as possible.
Over sold
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product most likely is fine. However the sales person over sold and took advantage of us. For that reason Best Buy and Geek Squad most likely will not enjoy our business very often.
I would recommend this to a friendBrand response from Western Digital Team
Posted .Hi David, We are sorry to hear about your experience. This isn't what we want for our customers. We take your feedback very seriously and please know that we are committed to ensuring this does not happen again. Your experience matters to us. Please do not hesitate to contact our customer service team at (https://support-en.wd.com/app/askweb) The customer support team will contact you as soon as possible.
External Drive
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.External drive: Not reallly sure if this purchase was worth the money.
No, I would not recommend this to a friend- Pros mentioned:Storage
Poor storage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This storage was something an employee referred me to that it works great well he forgot to mention if I didn’t have a computer to back anything up it would be a problem. So my boyfriend lost all his games and the storage no longer works without a computer to back everything up!
No, I would not recommend this to a friend Personal Opinion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has been giving me issues with the drivers not wanting to install properly. Bummer!
No, I would not recommend this to a friendExternal hard drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Continues to say its unplugged while using dont know if it was worth it
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi TeonB, We are sorry for the inconvenience caused to you. We recommend you to try different USB Port, cable and computer to isolate the issue. If the issue persists then please open a support ticket at https://support-en.wd.com/app/askweb to elaborate on the issue with possible error screenshots, our support team will get in touch with you at the earliest.
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After wasting time waiting for hours for my files to be transferred, multiple files were corrupted and not able to be deleted. Had to remove all the files and returned it back to the store. I won’t buy this brand again
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi IngridSM, We are sorry for the inconvenience caused to you that you returned the drive without giving us a chance to make it right for you. We ask that you please let us know about any issues you encounter with any of our products in the future so we can review that for you.
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and it works okay. But just mad it was so expensive for no reason.
No, I would not recommend this to a friend