Customer Ratings & Reviews
- Model:
- WDBYVG0010BBK-WESN
- SKU:
- 10116937
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
OK if you are not a novice with computers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not overjoyed with it. Mainly because the backup software which you have to download & install is very glitchy & would be difficult for someone without IT experience
No, I would not recommend this to a friendBig little storage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ha, I remember when an extra hard drive with this much capacity was as big as a microwave oven. This one fits in your shirt pocket.
I would recommend this to a friendGood little unit.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very tiny unit. Hope it does the trick. Haven't had to retrieve anything yet.
I would recommend this to a friendStopped working.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WD generally produces great, reliable products. My passport worked great for the first few months and then abruptly stopped. My computer can no longer detect the device. I have attempted to use the company’s support and available software to restore access, but have not had success. A recommendation was to reset the entire device, but that will result in a loss of everything saved on the device. I do not recommend getting a WD Passport if you do not want to lose your data; go with one of their other devices.
No, I would not recommend this to a friendFool Me Once . . .
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had two of these, and they both malfunctioned, causing me to lose important files for work. One lasted a couple of years, the other a couple of months. The WD tech support is awful -- basically sends you to convoluted links tha don't help. I'll never get one of these again.
No, I would not recommend this to a friendAwful service from Geek Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was good but overall service of the Geek Squad was awful!
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hello, we are sorry to hear this and for the inconvenience caused to you. We are glad to hear that you liked the product. We want to let you know that this never happens and we are always there to help you with any problems related to our products or with the services. We always strive to improve our user experience even more.
do not buy it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was perfect for a couple of years , but eventually has crashed and data unretrievable. I had used it for less than 10 times since 2018 !!!
No, I would not recommend this to a friend