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Customer Ratings & Reviews

$158.99

Customer reviews

Rating 4.7 out of 5 stars with 2656 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers consistently note the product's excellent storage capacity, ease of use, and strong overall performance. Many also appreciate its convenient size, impressive speed, competitive price, and good USB functionality and compatibility. A small number of customers, however, have raised minor concerns regarding the clarity of instructions and certain software aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,656 reviews
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just awesome and just what we needed and easy for us to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good reliable External HD!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and fits the job of backing up my hard drive for my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable Safe Data

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external hard drive made by WD Elements is very dependably. This is the second one I purchased for our family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer back up system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person had excellent technical knowledge and was able to assist me with the external hard drive with the amount of money I wanted to spend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    don't like the new back-up software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i find that the back-up program outdated. they want you to use the new one and it could cost you extra $. to set up is easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The store rep was great. He knew all the answers to my questions. That was great. I will definitely shop there again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I purchased some items, I actually returned them when the Geek Squad figured out how to deal with my problem without these items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is always thorough and the effort to find the product right for my needs is always kind and generous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Critical Importance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer outage following a storm emphasized the importance of timely backup. This was a valuable addition to my equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this thing only con is that it does run a bit hot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved a computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary to clean computer from being hacked 2 days earlier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for what we needed to back up to our computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, very professional! Fast service, very friendly, would definitely buy something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and fast. I needed a hard drive to back up a computer I needed to work on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to but this external hard drive so BestBuy could backup and transfer data from my old Apple laptop to the new Apple computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good back up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works quickly and efficiently. Almost instant transfer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    In need of space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an external HDD fora very old laptop. This fit the bill perfectly for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product! The geeksquad team supported me in this purchase as well and have been very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to perfomr backup and to take day to day. Fully recomended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Purchases

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked exactly as expected, needed to have an additional Hard Drive and this was recommended by Sales Associate.

    I would recommend this to a friend