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Customer Ratings & Reviews

$158.99

Customer reviews

Rating 4.7 out of 5 stars with 2656 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers consistently note the product's excellent storage capacity, ease of use, and strong overall performance. Many also appreciate its convenient size, impressive speed, competitive price, and good USB functionality and compatibility. A small number of customers, however, have raised minor concerns regarding the clarity of instructions and certain software aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,656 reviews
  • Rated 4 out of 5 stars

    Great after getting set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't end up being as easy to set up as I was told at the store. Salesperson made it sound like all I had to do was plug it in. Took a while to download all the components. Once I got it working it is just what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive. It is exactly what I needed. I keep all of my work files safe on it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external drive to back-up my desktop files. It worked perfectly the first couple of times, then the app began displaying an error message stating that I did not have permission to access the drive/files I was trying to back up. I tried everything I could to resolve, including opening the app as an administrator and searching for solutions online. Nothing worked. This has basically become junk, and I will have to buy another external hard drive. It will definitely not be a WD.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi GabrielD, We are sorry for the inconvenience you experienced. To help us assist you better, we kindly request that you open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue with possible error screenshots, our support team will reach out to you as soon as possible. WDConnections

  • Rated 5 out of 5 stars

    Great backup device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice backup device which can be formatted with my mac device and gave me good speed of transfer using usb3.0.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best portable HD

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing.... got this for my sons xbox and it works great and reads quickly so no long loading and just overall great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD-My Passport 1 TB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive is much more than I thought it would be, easy setup and a great price. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable Hard Drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portable hard drive has been great. It is great to have a backup in case of computer issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was necessary to transfer my data from old to new computer. It worked perfectly,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable Data Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a useful means of backing up data and storing information. Also, you able to transport files from your desktop or laptop to another device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive used to save information before resetting pc Work done by Geek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD1Tb-AOK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD 1TB drive is a good value and works well. It connected easily and saved my data OK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good working phone. I recommend it for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Church Device

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device to be utilized as device for the church. To be utilized to back up the tower that was purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use as a backup drive and it works great. I own 2 now, One i use with my Xbox one as external storage and that works good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Downside is that it only works on my Windows 10 computer but I knew that when I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really worth it, it helped me back up my macbook pro 2012 before i sold it and i still have all my files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome drive, fast file transfer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect amount of space for my needs and great speed on files transfers. Highly recommended!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice backup drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit. Purchased about a month ago for laptop backup. Backup went smoothly, no problems at all. Well worth the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy what you need, not what is first offered.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was oversold on this by the tech team and didn't realize it at the time. I have no need to store multiple copies of the Encyclopedia Britanica so this is way more than needed to back up some picture files and a few spread sheets. Mea culpa. Not the fault of the unit, just lack of research on my part.

    No, I would not recommend this to a friend