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Customer Ratings & Reviews

$158.99

Customer reviews

Rating 4.7 out of 5 stars with 2656 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the product's ease of use, ample storage, and strong overall performance. They also appreciate its convenient size, impressive speed, and competitive price. The only notable concern raised by a small number of users is regarding the clarity of the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 2,656 reviews
  • Rated 5 out of 5 stars

    Back up contents

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad backed up my computer contents on the hard drive ensuring I wouldn't lose pictures and files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keepsake Keeper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is a photographer and she recommended this. Can't wait to use it and protect my memories!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item gives me a feeling of security not to lose my important information & photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little Portable Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Had to have work done on my computer and needed to back up everything. Worked great..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    (a title to what?)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It surely its great to have a terabyte of memory as an external storage unit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of confusing, I thought it was gonna be easier to use!

    I would recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello Naycirl, We are sorry for the inconvenience caused to you. Please be informed that WD My Passport is a plug and play DAS(Direct-Attached Storage) device. We would recommend you to connect device directly via a USB cable. You can drag and drop files between the drive and your PC. If you are facing any issue with the drive, please open a support ticket at https://support-en.wd.com/app/ask/session with detailed information, the customer support team will contact you as soon as possible. WDConnections

  • Rated 4 out of 5 stars

    Alittle more expensive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it has to do did not have any issues, good WD software but slightly over priced for an hhd

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My passport

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I can now protect my phots and personal files without worrying if anyone has been able to get them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it's because my computer doesn't run Windows, but I've had a horrible time with error messages and the convoluted maze of required programs during the setup process. Everything was going well for a couple days. Eventually, though, it became a paperweight. On the bright side, it seems more reliable at that than backing up the contents of my MacBook Pro. (yes, I formatted it and did everything I believe was necessary to ensure its functionality from setup on)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised, used it to backup some things from old computer. I have three drives about like this, all works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Preferred Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should own a back up device. This is the preferred device for everyone in our company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally you need to keep two at all times lol must have for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1TB Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive was a part of Best Buy’s excellent data recover team and geek squad. Easiest purchase ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Transfer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad transferred all my old data from my old computer that i was transferring to my computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - My Passport 1TB External USB 3.0 Portable Hard Drive with Hardware Encryption peace of mind backup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use external hardrive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what I needed. Would recommend. Easy and light weight, so I can take it with me, if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the external drive for my daughter and has not had any issues. Works like it's supposed to .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A much-needed purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Puts your mind at ease knowing you can "store" on this device. Pop it in the safe and you're good-to-go!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, the password protection feature works through an app on the PC and is more cumbersome than I assumed it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazingly fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable! Works great and moves easily from laptop to laptop. Very satisfied. Solved a huge problem for me.

    I would recommend this to a friend