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Customer Ratings & Reviews

$158.99

Customer reviews

Rating 4.7 out of 5 stars with 2656 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the product's ease of use, ample storage, and strong overall performance. They also appreciate its convenient size, impressive speed, and competitive price. The only notable concern raised by a small number of users is regarding the clarity of the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 2,656 reviews
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is very good. Very knowledgable, polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy that all my data from the old laptop is safe in my hands

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need more than one to be secured.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works very well however after using it for a while somehow all data was corrupted and lost. This issue happen multiple times and unfortunately the brand does not offer recovery at a free cost.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Update software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop and desktop were fixed and ready to go in less than a day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works as intended

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing and set up straightforward without issues .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Reviewof WD Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD Hard Drive stopped connecting with my laptop. The files store on this drive could not be retrieved. I had to ship WD back to manufacturer and still wanting on replacement from manufacture has now been over two weeks. My advice would be to get a warranty or know the warranty when making a purchase and keep your receipts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great recommendation from the Geek Squad at Burbank!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like I

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Can't say more positive about this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent portable storage drive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive was purchased to back-up files from older computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what everyone needs to secure their important documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is a very good backup for storing data and documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly for my needs. Good product at a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No monthly fees to keep all my files and backup of computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This external hard-drive is more than adequate,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to have one of my grand-kids to show me how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The screen looks amazing. Setup was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice hard drive for the cost. Now I can save my data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two. Already own one more that I bought from you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a friend who needed it.she loves it very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    advice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received good advice on what I needed from the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works just fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case, works as intended. Great deal at the sale price.

    I would recommend this to a friend