Customer Ratings & Reviews
- Model:
- WDBYVG0010BBK-WESN
- SKU:
- 11013401
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the product's ease of use, ample storage, and strong overall performance. They also appreciate its convenient size, impressive speed, and competitive price. The only notable concern raised by a small number of users is regarding the clarity of the instructions.
This summary was generated by AI based on customer reviews.
A good hardware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing that I didn’t like is that you can’t switch between pc or Mac you can only use it on one of them
I would recommend this to a friendIt’s great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will shop again at Best Buy and will shop for good
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great product. Would buy again if need be.
I would recommend this to a friendDecent drive but casing is cheap plastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent drive but casing is cheap plastic and vulnerable. it works fine but time will tell if it holds out.
No, I would not recommend this to a friendServed it's purpose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did what we needed it to do and that was back up a hard drive that was dying
I would recommend this to a friendNice but like every other
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should come out with different colors or designs, so they dont look like every othe black plastic piece of tech.
I would recommend this to a friendWorks great does what i needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great just a little hard to set it up Would recommend to anyone to get . just hard to set up
I would recommend this to a friend- Pros mentioned:Ease of use
New Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is great, easy to use and will take me a minute to review all the features. So far, all my apps are running fine.
I would recommend this to a friend did the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WD - My Passport 1TB External USB 3.0 Portable Hard Drive with Hardware Encryption (Latest Model) - Black
I would recommend this to a friendCan't use manual USB port plugin for Work Printer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old portable hard drive is the same brand but old model. This new one can't be plugged in to a printer for me to swlect a file to print. I'm sure you are thinking, plug into a printer? Can't you just print from your computer? At HOME yes, at work the department imhad to wmswitch a few things over so I don't currently have a printer in my office. So i have to go to the copy room and plug in a device. This device won't show up on the printer. But my Old WD portable hard drive does. Weird. Brand new out of the box, i had a test for my students but couldn't print it.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Reveiw
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for what I need it for .............................
I would recommend this to a friend good but not as good as passport ultra
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good but not as good as passport ultra which was not available. indicator light was not as bright as ultra.
I would recommend this to a friendWorks very well keeps backup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drive works very well although the documentation is lacking for someone that is not a techie
I would recommend this to a friendIt is fine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase Date: 9/15/2019-it is ok, I wish I would have returned it within the time frame though. It is ok.
No, I would not recommend this to a friendIt's alright but not great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's alright I prefer the alternative choices to WD
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hello Matthew, we sincerely apologize for any inconvenience caused to you. Your experience matters to us, and if you are experiencing any issues we are committed to resolving it promptly. Please do not hesitate to contact our Customer Service team at (https://support-en.wd.com/app/askweb). The Customer Support team will contact you as soon as possible.
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little bit of a pain to set up for Max but so far so good!
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but we decided it was not “big” enough and exchanged it for a 2 terrabite.
I would recommend this to a friendgood to have as a backup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this when trying to recover data from old laptop. Will also use it with my new MacBook
I would recommend this to a friendjust wanted a backup device
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was recommended for my use since I didn't need a lot of space for backup. However, I could not figure out how to set it up on my Macair. Even a friend who is more tech savvy couldn't do it. I had to take it to a computer store to install the software. Now that I've figured out how it works, I guess it is. But I wouldn't know how to check.
No, I would not recommend this to a friend- Pros mentioned:Storage
Fine product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine product for saving pics. Would buy this product again maybe.
I would recommend this to a friend