Customer Ratings & Reviews
- Model:
- WDBYVG0010BBK-WESN
- |
- SKU:
- 11013401
Customer reviews
Rating 4.7 out of 5 stars with 2656 reviews
(2,656 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the product's ease of use, ample storage, and strong overall performance. They also appreciate its convenient size, impressive speed, and competitive price. The only notable concern raised by a small number of users is regarding the clarity of the instructions.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not work with my android phone. Too much power required. Returned no problem
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friend- Cons mentioned:Instructions
Rated 3 out of 5 stars
Difficult to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No instructions came with the hard drive, not even an on line Manuel!
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friend Rated 4 out of 5 stars
Great for holding pictures
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this with our new laptop. We transferred all our pictures from our old laptop. Quick and easy.
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 3 out of 5 stars
would like a demo on use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need instruction on how to use it effectively. Please advise.
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendBrand response from Western Digital Team
Posted .Hello DonW, Please be informed that the WD My Passport drive is a plug 'n' play device that has been tested and designed for Windows and Mac computers. It is a plug and play device, you can simply plug the drive in via USB cable. This drive can help you store photos, videos, music and documents. To know more about the drive refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705155.pdf
Rated 4 out of 5 stars
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This portable hard drive is a great product. However, it did not come with any instructions.
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
WD External Hard Drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad recommended this so I assume it fulfills my needs.
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Helpful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you. Have not reviewed device to date. Am working on it
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend Rated 4 out of 5 stars
Storage drive
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New portable hard drive purchased after my old one kicked the bucket.
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 2 out of 5 stars
No password protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second WD Passport and the first one was great but I outgrew it so I bought this one. WHAT A MISTAKE THAT WAS! I had to enter a password which I thought was for password protection but turns out it’s not. Seems there’s no way to easily add password protection to this WD model (or maybe not at all). I asked for help but the response I got was blah, blah, blah, passport, blah, blah, blah… go to this link to see how to MAYBE do what I asked. What’s the point of a device with personal information and files that you can’t password protect? If I hadn’t passed the 14 day limit, I’d return it but, instead, I’ll erase it and use it as a shiny paperweight. Thanks for nothing WD and Best Buy.
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Samsung 5G
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone & camera, easy to use. 5G Samsung phone is very efficient.
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend- Cons mentioned:Instructions
Rated 2 out of 5 stars
Not happy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor instructions on using. Still trying to figure out how to back up my laptop. Even instructions on Utube are lacking.
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend Rated 3 out of 5 stars
It's probably is a good product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was purchased solely to back up pictures from my desktop and laptop computers while they were being repaired. Currently, it's of no use to me since I do not know how to get my files off the drive. I would have appreciated the Geek Squad installing what is on the drive back onto my computers.
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
The Geek Squad Manager turned this purchase into i
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Manager turned this purchase into in good value for me.
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.there was lots of stratagem on this device I purchased for extra data protection.
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 3 out of 5 stars
Worked as far as I know
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't realize that it doesn't plug in. I wonder what happens when the battery for it will no longer charge?? Had to do a lot of research on line to figure out how to back it up and if there was a program for it. Not extremely user friendly.
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Back up drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A standard drive seems to work fine is it interface with
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very basic and good option for anybody looking for a hard drive
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
Used to transfer data from old computer to new one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used to transfer data from old computer to new one. The data was incomplete.
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
WD My Passport
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. Does the job at backing up that it is supposed to do.
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 4 out of 5 stars
Does the Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a back up for my work computer. Does the job.
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend


















