Customer Ratings & Reviews
- Model:
- WDBYVG0010BBK-WESN
- |
- SKU:
- 11013401
Customer reviews
Rating 4.7 out of 5 stars with 2656 reviews
(2,656 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the product's ease of use, ample storage, and strong overall performance. They also appreciate its convenient size, impressive speed, and competitive price. The only notable concern raised by a small number of users is regarding the clarity of the instructions.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Nice.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good buy! Always good to have around if in nedd.
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 3 out of 5 stars
Almost worked
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.seems it did not do a full pick up of all items on my computer. Had to return. A function of the external hard drive because there was not an excess of items to download.
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, great value, and a must have for storage backup.
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend Rated 4 out of 5 stars
NA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.None to follow at this time. Please come back later.
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Did its job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple transfer of I phone information and pictures
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend- Pros mentioned:Storage
Rated 5 out of 5 stars
External drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of memory for old laptop backup for new laptop
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend Rated 3 out of 5 stars
Wouldn’t work with my laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to use it with my MacBook, I just couldn’t figure out how to get it to work, and online tutorials were no help. It may have been my ineptitude with computers, or the fact that my laptop was so full it wouldn’t operate properly.
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
A Returned item, but probably good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was the wrong one for my purpose, so I don't want to run it down; it was just not the right one, and I returned it.
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 3 out of 5 stars
Hard Drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure if it is my computer or the hard drive but it throws "equipment failure" on occasion. I close out and restart and then it works.
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Ext Drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.portable and light. This is a good alternative for data on the go
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 3 out of 5 stars
Professional help needed after all
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Handy and did what I needed it to do...after attempting to do it without help. Ended up getting help to finalize the transfer process.
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 3 out of 5 stars
No idea
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting for my computer to be repaired ...over 5 weeks now; most of the time its been in transit somewhere ... so have no idea if this product back up my data or not?
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friend- Pros mentioned:Storage
Rated 4 out of 5 stars
Portable Hard Drive
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great portable hard drive if more intense storage requirement is needed.
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend Rated 3 out of 5 stars
GREAT PRODUCT. NOT SIMPLE TO USE.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LIKE HAVING THE FAITH THAT MY INFO IS BACKED UP, BUT, NOT AS SIMPLY TO USE AS I THOUGHT, BUT, I AM NO GENIUS.
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 3 out of 5 stars
PC Backup
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Passport for backup of our PC. I had a difficult time trying to install it. Ended up having the Geek Squad come set it up. They are amazing.
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay drive for the price. I'm not sure I'd be carrying this around, not much too it. Good for a desk backup though
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friendRated 5 out of 5 stars
A Big Thank you for your support and Assistance!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were very pleased and happy with the Techs helping us and providing support on what we were looking for and needed! They did a wonderful job assisting us with everything we wanted to know! Thank You Very Much!!
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
I would recommend this to a friend- Pros mentioned:Storage
Rated 2 out of 5 stars
extra space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Storage great, backup software that came with drive not so good. Used third party software and it works now.
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friend Rated 3 out of 5 stars
Not so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so good. I still have the statement on my screen that I do not have back up.
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Automatic updates?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The jury is still out on this product. I had it installed locally by the Geek Squad, then had three remote sessions with the Geek Squad. Product did not appear to work as advised. After a second session with local Geek Squad, was advised product was working and would update automatically on the hour without any input by me. So far does not appear to do so.
This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black
No, I would not recommend this to a friend


















