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Customer Ratings & Reviews

  • Front. WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black.
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  • Left. WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 1. WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black.
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  • Alt View 12. WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black.
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  • Alt View 15. WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 16. WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 17. WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 18. WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 19. WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black.
  • Alt View 20. WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black.
  • The text on the image reads "2.95" WD 4.22" Slim design Fits in the palm of your hand."
  • The text on the image reads: "Backup Software included. Can be set to run automatically to your schedule. 1 Download and installation required. Terms and conditions apply. User account registration may be required."
  • Password protection 256-bit AES hardware encryption.
  • SuperSpeed USB 3.2 Gen 1/USB 3.0 (5Gbps) USB 2.0 compatible - - - WD
  • The text on the image reads: "3-year limited warranty for peace of mind."
  • MyPassport External Hard Drive - Product Overview video 0 minutes 49 seconds

WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black

Model:
WDBYVG0010BBK-WESN
SKU:
11013401
$158.99

Customer reviews

Rating 4.7 out of 5 stars with 2656 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers consistently note the product's excellent storage capacity, ease of use, and strong overall performance. Many also appreciate its convenient size, impressive speed, competitive price, and good USB functionality and compatibility. A small number of customers, however, have raised minor concerns regarding the clarity of instructions and certain software aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,656 reviews

  • Hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. No problems with its operation. Gives me what I nbeed.

    This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Have high hopes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install except the scheduled backup. Apparently it is unable to backup when my computer is not in active status. I tried to get support for my Window 10 system without much success. So I start backing it up manually. It works, but not ideal. I used to be able to do scheduled backup with my iMac.

    This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson recommended how much storage I need for my usage. He was spot on. It doesn't always read when I turn on my computer and if I unplug it and replug it, it connects.

    This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Back up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the job of holding data recovered from our broken hard drive

    This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. Wish it had the option to charge using the c port.

    This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product it does what I expect it to. Simple to install and use,

    This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Laptop died!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great to have this option when my laptop died. Best Buy transferred all my files, and I didn't lose a thing! Now they are assessable anytime I need them, or I can download them to my current system.

    This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, have had more than one... would buy again

    This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • great for storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff help select best storage device for my needs that was easy and efficient to use.

    This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Good for space when needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forgot to save songs and pics before dropping off to be serviced....Good in a punch

    This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Good for Backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good for pc backups. I have the 1TB and I do an image as well as file backups.

    This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Great value for price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase this to transfer all my files from old laptop as new laptop only had half the capacity of old one unbeknownst to me. it's a little annoying having to keep it plugged in, but I can unplug it if I'm not working on files in the drive.

    This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product I have had Passports in the past. No problems.

    This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Good inexpensive external hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this device on my old computer. I decided since I was happy with how it worked on the old computer, I'd get one for the new computer. It has worked well so far.

    This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Satisfied

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was small, sleek, useful (which was exactly what I wanted),

    This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Best Buy Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Provided solutions and made the experience quick and easy.

    This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • Nice Small External Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to use, just plug and go like a large capacity memory stick.

    This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black

    No, I would not recommend this to a friend

  • Protective device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A much needed item. I was not aware that I should have my computer information protected

    This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • My Passport 1TB external drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an HP EliteBook that does not have a lot of space; but i love this laptop it's small backlight keys and so external drive helps.

    This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend

  • External drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff members were very helpful and seemed well informed about products and services

    This review is from WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black

    I would recommend this to a friend
Page 98, Showing 1,941-1,960 of 2,656 reviews
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