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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.7 out of 5 stars with 2656 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the product's ease of use, ample storage, and strong overall performance. They also appreciate its convenient size, impressive speed, and competitive price. The only notable concern raised by a small number of users is regarding the clarity of the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 2,656 reviews
  • Rated 4 out of 5 stars

    Nice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buy! Always good to have around if in nedd.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Almost worked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems it did not do a full pick up of all items on my computer. Had to return. A function of the external hard drive because there was not an excess of items to download.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great value, and a must have for storage backup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    None to follow at this time. Please come back later.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Did its job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple transfer of I phone information and pictures

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    External drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of memory for old laptop backup for new laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn’t work with my laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to use it with my MacBook, I just couldn’t figure out how to get it to work, and online tutorials were no help. It may have been my ineptitude with computers, or the fact that my laptop was so full it wouldn’t operate properly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A Returned item, but probably good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was the wrong one for my purpose, so I don't want to run it down; it was just not the right one, and I returned it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure if it is my computer or the hard drive but it throws "equipment failure" on occasion. I close out and restart and then it works.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ext Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    portable and light. This is a good alternative for data on the go

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Professional help needed after all

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy and did what I needed it to do...after attempting to do it without help. Ended up getting help to finalize the transfer process.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No idea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting for my computer to be repaired ...over 5 weeks now; most of the time its been in transit somewhere ... so have no idea if this product back up my data or not?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Portable Hard Drive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable hard drive if more intense storage requirement is needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GREAT PRODUCT. NOT SIMPLE TO USE.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE HAVING THE FAITH THAT MY INFO IS BACKED UP, BUT, NOT AS SIMPLY TO USE AS I THOUGHT, BUT, I AM NO GENIUS.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PC Backup

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Passport for backup of our PC. I had a difficult time trying to install it. Ended up having the Geek Squad come set it up. They are amazing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay drive for the price. I'm not sure I'd be carrying this around, not much too it. Good for a desk backup though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Big Thank you for your support and Assistance!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very pleased and happy with the Techs helping us and providing support on what we were looking for and needed! They did a wonderful job assisting us with everything we wanted to know! Thank You Very Much!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 2 out of 5 stars

    extra space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Storage great, backup software that came with drive not so good. Used third party software and it works now.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so good. I still have the statement on my screen that I do not have back up.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Automatic updates?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The jury is still out on this product. I had it installed locally by the Geek Squad, then had three remote sessions with the Geek Squad. Product did not appear to work as advised. After a second session with local Geek Squad, was advised product was working and would update automatically on the hour without any input by me. So far does not appear to do so.

    No, I would not recommend this to a friend