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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.7 out of 5 stars with 2656 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the product's ease of use, ample storage, and strong overall performance. They also appreciate its convenient size, impressive speed, and competitive price. The only notable concern raised by a small number of users is regarding the clarity of the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 2,656 reviews
  • Rated 1 out of 5 stars

    The worst product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine Initially, but no more than 2 weeks later it failed and I lost all my saved progress. Took it into Best Buy and they basically said sorry about your luck here is your money back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad lost my portable drive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never seen this portable hard drive. I was forced to buy this when they lost the portable drive I sent in with my laptop for repair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Has to be better option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure to constantly save your work as this garbage external hd will disconnect if your PC goes into sleep mode. About to redo an hours work, cheers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not fully compatible with ps5 despite what it claims. Can only have a backup copy that you still have to port to ps5 drive to actually play

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    WD 1 TB HDD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD 1 TB HDD From western digital decent but need more space than 1TB

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    wd passport

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you have to log into WD before you can do anything with this portable hard drive. how do we know they are not copying or info?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    External hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to use. WD Customer service is not very helpful. No directions.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    External drive

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to back up my really old Mac desktop. Wasn’t able to make it work so I returned it. Definitely could have been user error!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Replaced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work, had to be replaced after downloading all my computer data on it. It failed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive died and lost all storage. After not even 3 months of use. Junk

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gameplay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most game are not able to play with this storage card.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Malware Everywhere

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full of adds or malware. Pop ups everywhere. Hard to get rid off. I just gave up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work When the Geek Squad worked on it for 25 minutes they called it dead

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    :(

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until it didn’t when it died we lost a lot of important data

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Incorrect item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review does not reflect product. I returned because was given incorrect item.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on 10/2019 ended up dead on the 13th. Lost everything junk drives

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never could get it to work with my Mac so I returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues trying to load data to it. Will never buy a WD drive again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOt a good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good purchase. It died six weeks after I bought it!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could t get to even begin without crashing. Taking it back

    No, I would not recommend this to a friend