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Customer Ratings & Reviews

$84.99

Customer reviews

Rating 4.7 out of 5 stars with 2632 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 1TB External USB 3.0 Portable Hard Drive's storage capacity, ease of use, and reliability. Many appreciate its convenient size and reasonable price. While the drive is generally well-received, a few users have noted concerns regarding the clarity of the instructions and the need for additional software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,632 reviews
  • Rated 5 out of 5 stars

    Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for what we needed to back up to our computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable External HD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive was recommended to me and so far it has worked as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good back up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works quickly and efficiently. Almost instant transfer.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 3 out of 5 stars

    In need of space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an external HDD fora very old laptop. This fit the bill perfectly for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    don't like the new back-up software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i find that the back-up program outdated. they want you to use the new one and it could cost you extra $. to set up is easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer back up system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person had excellent technical knowledge and was able to assist me with the external hard drive with the amount of money I wanted to spend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The store rep was great. He knew all the answers to my questions. That was great. I will definitely shop there again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to perfomr backup and to take day to day. Fully recomended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is great and functions pretty well for an external drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks awesome and works well. It is also very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good working phone. I recommend it for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and fast. I needed a hard drive to back up a computer I needed to work on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is always thorough and the effort to find the product right for my needs is always kind and generous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was adequate for my means. I would recommend the drive to my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, very professional! Fast service, very friendly, would definitely buy something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I purchased some items, I actually returned them when the Geek Squad figured out how to deal with my problem without these items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Critical Importance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer outage following a storm emphasized the importance of timely backup. This was a valuable addition to my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive used to save information before resetting pc Work done by Geek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1TB SSHD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what’s it’s supposed to do…………………………..:…..::..

    I would recommend this to a friend