Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$84.99

Customer reviews

Rating 4.7 out of 5 stars with 2632 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 1TB External USB 3.0 Portable Hard Drive's storage capacity, ease of use, and reliability. Many appreciate its convenient size and reasonable price. While the drive is generally well-received, a few users have noted concerns regarding the clarity of the instructions and the need for additional software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,632 reviews
  • Rated 4 out of 5 stars

    Alittle more expensive

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it has to do did not have any issues, good WD software but slightly over priced for an hhd

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Passport external drive review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The passport drive is a wonderful way to back up your computer for a great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy for a good backup drive.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be good external hard drive but my windows 7 computer was old enough that I couldn't download the updated drivers for the item. Been working on the new computer so that I can use the drive to backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old one - highly suggested - Best Buy Staff helped me ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and great recommendation from the staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used to Transfer Data

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased so we could back up data from old laptop and transfer to new laptop. Greek Squad took care of it for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value, speed, and connectivity.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, speed, and connectivity. Used for portable storage and archiving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External hard drive excellent choice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like my external drive worked well when we needed to get a new computer which we also bought at best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to Go

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a minor problem, as the Best Buy rep sold me the external HD formatted for pc. I called them back, and the geek squad reformatted it for Mac. All is well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use website

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to redeem the rewards points very easily. The delivery was on time as promised. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in handy my PC Broke and I was scared that my data was lost but thanks to this product I had my data saved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product I already bought at best buy anda the service provided was excellent . I found everithing and the employee help me nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dan

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One TB allows us to add much more memory to our computer at a low price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy WD hard drive products

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my hard drives are WD. Drives that I've had for years and never had a problem with. Plug it in and it's ready to use!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    External hard drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient way to back up files.I had one a few years ago which crashed and I lost years of files and 1,000s of pictures. Now also using the cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good and extremely useful storage hard drive.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always happy to be at Best Buy because the staff are always highly professional, very cheerful and helpful people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy operation

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not use it with my PCs currently but the application I used it for picked it up and all I had to do was format it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another WD drive that does its job

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It records my data. Haven't found any bits laying on the floor yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD drives are dependable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to be cheap on a lot of things, but storage is not one. Always go with a name brand. I have had great luck with WD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this passport helps me transfer space over to any device needed it comes in handy for me a lot during work school and home.

    I would recommend this to a friend