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Customer Ratings & Reviews

$84.99

Customer reviews

Rating 4.7 out of 5 stars with 2632 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 1TB External USB 3.0 Portable Hard Drive's storage capacity, ease of use, and reliability. Many appreciate its convenient size and reasonable price. While the drive is generally well-received, a few users have noted concerns regarding the clarity of the instructions and the need for additional software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,632 reviews
  • Rated 4 out of 5 stars

    Does its job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulty installing software because I already had WD Smartware installed, which DOES NOT WORK on this device. It's not well documented. After you get it figured out it this is a good device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is in good use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Serves the purpose. The product is working well. I usually trust this brand. Passport is my 2nd unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item gives me a feeling of security not to lose my important information & photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great when my dad couldn’t get downstairs to his desktop. Put all his files on this & plugged it in to a laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally you need to keep two at all times lol must have for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful and Safe Storage of Data as well as Backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used these for the past several years, I put my trust in Western Digital for my photos for my newspaper columns and prints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keepsake Keeper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is a photographer and she recommended this. Can't wait to use it and protect my memories!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast. The cable wasnt the best though. got the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for the price! It was so fast at converting 30,000 pictures from my laptop and was super easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up contents

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad backed up my computer contents on the hard drive ensuring I wouldn't lose pictures and files.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek files from old laptop to this to keep new laptop running quick. I was told they would all look the same, but NO. A bit cumbersome to save to this device, but not terrible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient. Did exactly what I got it for. Nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little Portable Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Had to have work done on my computer and needed to back up everything. Worked great..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, the password protection feature works through an app on the PC and is more cumbersome than I assumed it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Preferred Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should own a back up device. This is the preferred device for everyone in our company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My passport

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I can now protect my phots and personal files without worrying if anyone has been able to get them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works how ever they require 50 words for a review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1TB Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive was a part of Best Buy’s excellent data recover team and geek squad. Easiest purchase ever.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it's because my computer doesn't run Windows, but I've had a horrible time with error messages and the convoluted maze of required programs during the setup process. Everything was going well for a couple days. Eventually, though, it became a paperweight. On the bright side, it seems more reliable at that than backing up the contents of my MacBook Pro. (yes, I formatted it and did everything I believe was necessary to ensure its functionality from setup on)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work just dandy! Seems to work just dandy!

    I would recommend this to a friend