Customer Ratings & Reviews
- Model:
- WDBYVG0010BBK-WESN
- |
- SKU:
- 6356886
Customer reviews
Rating 4.7 out of 5 stars with 2648 reviews
(2,648 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the My Passport 1TB External Hard Drive for its ample storage and ease of use. Users appreciate its overall performance and convenient size. Some have noted its speed, price, USB capabilities, and compatibility. However, a few users have expressed concerns regarding the instructions and software.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. The store rep was great. He knew all the answers to my questions. That was great. I will definitely shop there again.
I would recommend this to a friendRated 5 out of 5 stars
Saved a computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Necessary to clean computer from being hacked 2 days earlier.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although I purchased some items, I actually returned them when the Geek Squad figured out how to deal with my problem without these items.
I would recommend this to a friendRated 5 out of 5 stars
Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service is always thorough and the effort to find the product right for my needs is always kind and generous.
I would recommend this to a friendRated 5 out of 5 stars
Hard Drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly for what we needed to back up to our computer
I would recommend this to a friendRated 5 out of 5 stars
Critical Importance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer outage following a storm emphasized the importance of timely backup. This was a valuable addition to my equipment.
I would recommend this to a friendRated 5 out of 5 stars
Good back up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works quickly and efficiently. Almost instant transfer.
I would recommend this to a friendRated 5 out of 5 stars
Back up hard drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and fast. I needed a hard drive to back up a computer I needed to work on.
I would recommend this to a friendRated 5 out of 5 stars
Passport
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, very professional! Fast service, very friendly, would definitely buy something else.
I would recommend this to a friendRated 3 out of 5 stars
In need of space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed an external HDD fora very old laptop. This fit the bill perfectly for my needs.
I would recommend this to a friendRated 5 out of 5 stars
Backup Review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good to perfomr backup and to take day to day. Fully recomended
I would recommend this to a friendRated 3 out of 5 stars
Not what I expected!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of confusing, I thought it was gonna be easier to use!
I would recommend this to a friendBrand response from Western Digital Team
Posted .Hello Naycirl, We are sorry for the inconvenience caused to you. Please be informed that WD My Passport is a plug and play DAS(Direct-Attached Storage) device. We would recommend you to connect device directly via a USB cable. You can drag and drop files between the drive and your PC. If you are facing any issue with the drive, please open a support ticket at https://support-en.wd.com/app/ask/session with detailed information, the customer support team will contact you as soon as possible.
Rated 5 out of 5 stars
Had to buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to but this external hard drive so BestBuy could backup and transfer data from my old Apple laptop to the new Apple computer.
I would recommend this to a friendRated 5 out of 5 stars
Nice phone.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good working phone. I recommend it for everyone.
I would recommend this to a friendRated 5 out of 5 stars
Love Best Buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this product! The geeksquad team supported me in this purchase as well and have been very helpful!
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Purchases
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product worked exactly as expected, needed to have an additional Hard Drive and this was recommended by Sales Associate.
I would recommend this to a friendRated 5 out of 5 stars
Great external hard drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great external hard drive. It is exactly what I needed. I keep all of my work files safe on it.
I would recommend this to a friendRated 5 out of 5 stars
mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard drive used to save information before resetting pc Work done by Geek
I would recommend this to a friendRated 5 out of 5 stars
Good Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black is good
I would recommend this to a friendRated 3 out of 5 stars
Buy what you need, not what is first offered.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was oversold on this by the tech team and didn't realize it at the time. I have no need to store multiple copies of the Encyclopedia Britanica so this is way more than needed to back up some picture files and a few spread sheets. Mea culpa. Not the fault of the unit, just lack of research on my part.
No, I would not recommend this to a friend


















