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Customer Ratings & Reviews

$84.99

Customer reviews

Rating 4.7 out of 5 stars with 2636 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 1TB External USB 3.0 Portable Hard Drive's storage capacity, ease of use, and reliability. Many appreciate its convenient size and reasonable price. While the drive is generally well-received, a few users have noted concerns regarding the clarity of the instructions and the need for additional software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,636 reviews
  • Rated 5 out of 5 stars

    Great harddrive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and transfers files quick. Best harddrive out there in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD Hard Drive

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device to use. Simple and very quick for such a small package.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's alright but not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's alright I prefer the alternative choices to WD

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello Matthew, we sincerely apologize for any inconvenience caused to you. Your experience matters to us, and if you are experiencing any issues we are committed to resolving it promptly. Please do not hesitate to contact our Customer Service team at (https://support-en.wd.com/app/askweb). The Customer Support team will contact you as soon as possible. WDConnections

  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Would defintely buy again! Thanks Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works as advertised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug it in and it works. Nothing else needs be said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Working as expected for my Mac and Ipad pro.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    My Passport Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me forever to work this but can say it's more than adequate for my storage purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent external hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I look up to a secure external hard drive my eyes sticks to this ones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to have as a backup. I recently purchased due to my computer crashed. However, there is no light to indicate when docs are being saved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good portable hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good portable hard drive. Not the biggest, but that wasn't needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    don't know

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not buy anything except last week and already did the review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External hard drive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great advice from very knowlegeable sales people!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small in size but big in performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something to back up my computer which has 1 TB. I wasn't really concerned about speed but this little beauty performs faster than I anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD external hard drive 1 TB

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great. Backed up hard drives from two CPU and a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great for transferring pictures off of computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protective covering for screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent protection and works really well with glare too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WD is okay, careful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connectors for USB on Western Digital drives in the last few years has been questionable. Be gentle with your cable, and your data should be safe.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Holds Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. No different than a more expensive one really.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what was needed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had data that needed to be saved and this worked perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with Tablo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has loads of affordable memory for my Tablo recorder. Well designed and reasonable.

    I would recommend this to a friend