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$84.99

Customer reviews

Rating 4.7 out of 5 stars with 2636 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport 1TB External USB 3.0 Portable Hard Drive's storage capacity, ease of use, and reliability. Many appreciate its convenient size and reasonable price. While the drive is generally well-received, a few users have noted concerns regarding the clarity of the instructions and the need for additional software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 2,636 reviews
  • Rated 2 out of 5 stars

    It doesn’t always work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty much a shot in the dark whether this device works any given time that I connect it to my PC. Sometimes the WD Discovery client says that it is not plugged in when it actually is, but when I try to eject the hard drive, my computer gives me a message saying that the hard drive is being used by a program. Other times the hard drive fails to complete scheduled backups. Sometimes my computer gives me a “write processing error” message that won’t go away no matter how many times I click “OK” or the close button, even after I disconnect the hard drive. One more thing I should note for anyone buying an external hard drive for their PC for the first time: you might not need as much space for your backup device as there is on your computer’s hard drive. Even if you have a full backup of your PC, you’ll probably need the Windows installation disks for your computer to function after restoring from the backup. By default, this device only backs up the folder “C:/Users/[primary user’s name],” although the user can change which files and folders get backed up. I kept this default because I don’t share my computer with anyone else, so I have much more space on my backup device than needed for any given backup.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. Great value! Nothing to complain about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable, high quality, fair price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD portable USB drive is easily encryptable at a fair price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it for my ps4 as I was running out of space. Does the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HARD drive baby!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and had great customer service... very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my boyfriend. Does what it’s supposed to do no complaints:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what we needed to back up our photos, mac compatible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well and great value.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for backup of computer hard drive and photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to download the files from my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good portable hard drive with good speed. Recommend anytime.

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 3 out of 5 stars

    portable hard drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device does not come with instructions so good luck

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    External Drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good to get my files backed up for future reference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. Does what it's supposed to do. It see.s fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was used to back up my data on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i gave this to my grandson as a gift, love him. ok stop makimg me mad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external apparatus to store your files from

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My child love it and is able to take her files everywhere she hoes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for anyone who needs additional storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great. Best Buy always has what I need, in fact I need another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional helpful sales personnel . Explained the product and setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good one for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast. does my daily storage task wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really amazing product. Really happy with my purchase.

    I would recommend this to a friend