Customer Ratings & Reviews
- Model:
- WDBYVG0010BBK-WESN
- |
- SKU:
- 6356886
Customer reviews
Rating 4.7 out of 5 stars with 2636 reviews
(2,636 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the My Passport 1TB External USB 3.0 Portable Hard Drive's storage capacity, ease of use, and reliability. Many appreciate its convenient size and reasonable price. While the drive is generally well-received, a few users have noted concerns regarding the clarity of the instructions and the need for additional software.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great quality.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues yet. Great, fast external harddrive. f
I would recommend this to a friendRated 5 out of 5 stars
External hard drive.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am assuming it is good, Geek backed things up for me.
I would recommend this to a friendRated 5 out of 5 stars
Storage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff at Best Buy recommended this unit and I’m very happy with it.
I would recommend this to a friendRated 3 out of 5 stars
Has some issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our old WD Passport with this model. It works, but still experiencing some of the same issues. We have to try twice consecutively to get it to start a backup. Then, when the backup is done, we try to "disconnect" the device properly, and it usually tells us it is still working when it isn't.
No, I would not recommend this to a friendRated 5 out of 5 stars
I like that I have a back up with all my stuff on
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but haven't had to use it yet. I hope I don't need it.
I would recommend this to a friendRated 4 out of 5 stars
USB C cord not included.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked pretty well. I got it for my iPad, but it doesn’t come with a USB-C cord. Had to use one from another device.
I would recommend this to a friendRated 4 out of 5 stars
This was a Geek Squad purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Done over the phone, with help from outside. I didn't have to visit the store, the Geeks re-installed software for me and it went very well.
I would recommend this to a friendRated 5 out of 5 stars
Used to set up laptop.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad used this to facilitate the transfer of data to new laptop.
I would recommend this to a friendRated 3 out of 5 stars
Reviewof WD Hard Drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WD Hard Drive stopped connecting with my laptop. The files store on this drive could not be retrieved. I had to ship WD back to manufacturer and still wanting on replacement from manufacture has now been over two weeks. My advice would be to get a warranty or know the warranty when making a purchase and keep your receipts.
No, I would not recommend this to a friendRated 3 out of 5 stars
Have not used yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just plugged it up tp my computer last week, I do not know if geek squad loaded it or not!
I would recommend this to a friendRated 5 out of 5 stars
Passport
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is a good product for backing up your personal files
I would recommend this to a friend- Pros mentioned:Storage
Rated 3 out of 5 stars
Photos
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can say much about this product because since I purchased it I have not use enough
I would recommend this to a friend Rated 5 out of 5 stars
Perfect replacement to what we had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement to the backup drive we had - working great!
I would recommend this to a friendRated 5 out of 5 stars
Just what I needed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had it long enough to really see/say how it performs.
I would recommend this to a friendRated 5 out of 5 stars
Back up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I finally got a back up. Been wanting one for ever.
I would recommend this to a friendRated 5 out of 5 stars
Awesome external drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely recommend this external hard drive and worth the price.
I would recommend this to a friendRated 5 out of 5 stars
Perfect HD!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has worked absolutely perfect for my back ups! Thank you!
I would recommend this to a friendRated 5 out of 5 stars
great storage device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have one for the business and so I bought 1 for personal use.
I would recommend this to a friendRated 5 out of 5 stars
worked as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works fine with manual backup. Scheduled backup doesn't seem to work
I would recommend this to a friendRated 5 out of 5 stars
Works great for storage
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A sleek and fast-working hard drive that does the job well.
I would recommend this to a friend


















