Customer Ratings & Reviews
- Model:
- WDBYVG0010BBK-WESN
- |
- SKU:
- 6356886
Customer reviews
Rating 4.7 out of 5 stars with 2648 reviews
(2,648 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the My Passport 1TB External Hard Drive for its ample storage and ease of use. Users appreciate its overall performance and convenient size. Some have noted its speed, price, USB capabilities, and compatibility. However, a few users have expressed concerns regarding the instructions and software.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great hard drive
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done. Great value! Nothing to complain about.
I would recommend this to a friendRated 5 out of 5 stars
Gets the job done.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my boyfriend. Does what it’s supposed to do no complaints:)
I would recommend this to a friendRated 5 out of 5 stars
HARD drive baby!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and had great customer service... very happy!
I would recommend this to a friendRated 5 out of 5 stars
get one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just what we needed to back up our photos, mac compatible
I would recommend this to a friendRated 5 out of 5 stars
Works well and great value.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for backup of computer hard drive and photos.
I would recommend this to a friendRated 5 out of 5 stars
Hard Drive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed to download the files from my laptop.
I would recommend this to a friendRated 5 out of 5 stars
happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i gave this to my grandson as a gift, love him. ok stop makimg me mad
I would recommend this to a friendRated 5 out of 5 stars
External Drive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good to get my files backed up for future reference.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional helpful sales personnel . Explained the product and setup
I would recommend this to a friendRated 5 out of 5 stars
Hard Drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was used to back up my data on my computer.
I would recommend this to a friend- Cons mentioned:Instructions
Rated 3 out of 5 stars
portable hard drive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device does not come with instructions so good luck
No, I would not recommend this to a friend Rated 3 out of 5 stars
Need more than one to be secured.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works very well however after using it for a while somehow all data was corrupted and lost. This issue happen multiple times and unfortunately the brand does not offer recovery at a free cost.
No, I would not recommend this to a friendRated 5 out of 5 stars
I like that I have a back up with all my stuff on
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but haven't had to use it yet. I hope I don't need it.
I would recommend this to a friendRated 4 out of 5 stars
This was a Geek Squad purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Done over the phone, with help from outside. I didn't have to visit the store, the Geeks re-installed software for me and it went very well.
I would recommend this to a friendRated 5 out of 5 stars
External hard drive.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am assuming it is good, Geek backed things up for me.
I would recommend this to a friendRated 5 out of 5 stars
Used to set up laptop.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad used this to facilitate the transfer of data to new laptop.
I would recommend this to a friend- Cons mentioned:Software
Rated 1 out of 5 stars
So disappointing!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted storage for my photos. I was unable to put any photos in it. It asked me to download the software. The software seemed to promote upgrades. When I tried to access the software it crashed my browser. I kept trying to make it work. No help from WD. I returned it too late for a refund. The first one they sold me was $45.00. The second one that the salesperson told me didn't require software was an additional $10.00. The second one did the exact same thing as the first. I have a $55.00 store credit with no other brand available at this time.
No, I would not recommend this to a friend Rated 4 out of 5 stars
USB C cord not included.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked pretty well. I got it for my iPad, but it doesn’t come with a USB-C cord. Had to use one from another device.
I would recommend this to a friendRated 3 out of 5 stars
Has some issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our old WD Passport with this model. It works, but still experiencing some of the same issues. We have to try twice consecutively to get it to start a backup. Then, when the backup is done, we try to "disconnect" the device properly, and it usually tells us it is still working when it isn't.
No, I would not recommend this to a friendRated 3 out of 5 stars
Have not used yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just plugged it up tp my computer last week, I do not know if geek squad loaded it or not!
I would recommend this to a friend